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Sony WH-1000XM3 Review

The Sony WH-1000XM3 are the third and best iteration of Sony's award-winning noise-cancelling headphones so far

Verdict

The best noise cancelling headphones we've ever heard

Pros

  • The best noise cancellation ever
  • Excellent sound quality
  • Fast charge feature is great
  • Comfortable fit
  • Responsive controls

Cons

  • Could do with a touch more detail in the treble

Key Specifications

  • Review Price: £330
  • Battery life up to 30 hours
  • Quick charge: 5 hours’ use in 10 minutes
  • USB-C charging
  • Bluetooth 4.2
  • 3.5mm headphone output

*The new Sony WH-1000XM4. They’ll be replacing the Sony WH-1000XM3, so either now would be a good time to get the XM3s as they drop in price, or you can wait until the XM4 are officially on sale.*

Original review as follows

I’ll get straight to it: the Sony WH-1000XM3 are – currently – the finest noise-cancelling headphones money can buy.

The WH-1000XM2 were already excellent, but this third iteration benefits from a series of minor gains in a huge number of areas, all of which add up to a significant upgrade.

And thanks to a price drop since they first came out in August 2018, the WH-1000XM3 can now be had for well under £300. And despite a number of newer entrants into the noise-cancelling market – such as the Bose Noise Canceling 700 Headphones and Sennheiser Momentum Wireless – none have quite managed to beat the compelling combination of great sound, clever features and eerily powerful silencing skills that the Sony boast.

Sony WH-1000XM3 design — A better fit and more comfortable to wear

The overall shape and look of the Sony WH-1000XM3 clearly mirror the 1000XM2 and the 1000X before them. Any why not? The original was an elegant yet ergonomic design that looked and felt good. But there are a multitude of tweaks that you’ll miss at a glance.

The black version is a little darker, while the ‘Champagne Gold’ of the 1000XM2 is now referred to as ‘Platinum Silver’. The Sony branding and the trim around the noise cancelling (NC) microphones have been coloured in, with the black version getting tasteful bronze accents, while the silver version is more bling-bling with brass highlights.

They also have a more subtle profile. The headband bends more acutely and fits closer to the head. That’s to reduce the what Sony calls ‘the Mickey Mouse effect’, where the gap between head and headband makes you look like you have giant, protruding ears.

The Sony WH-1000XM3 are more comfortable to wear than their predecessors, too. I took them onto a two-hour flight and didn’t once feel the need to remove them. At one point I even fell asleep wearing them; the last time that happened, I was wearing the Bose QuietComfort 35 II.

This improved comfort comes from adjustments to padding and weight. The padding is thicker and the overall earcup footprint has been increased by 20% increase. The space for your ears is larger and deeper. The circumaural or ‘over-ear’ status of these headphones is unquestionable.

The weight has been shaved from 275g to 255g. That may not sound a lot, but the difference is palpable if you hold up both old and new versions. Give it a few hours and your neck will thank you. This takes Sony further away from the B&W PX (335g) towards the Bose QuietComfort 35 II (234g).

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Sony WH-1000XM3

The chassis remains primarily plastic. It’s a nicely finished and not tacky, but some will prefer the anodised aluminium and ballistic nylon of the B&W PX, or the sheepskin leather of the Sennheiser Momentum Wireless. There’s also a smoother and quieter hinge, and the buttons (power/pairing and NC) are more solid.

The Sony WH-1000XM3 has faux leather on the headband and ear cushions. The textured plastic on the back of the ear cups has been swapped a smoother one with a rubbery finish – I’m told that’s to create less noise when they’re used.

This is the only design tweak I’m not so sure about. A textured finish is less likely to show light scratches and fingerprints, especially when you consider these surfaces are interactive (more on that below). Still, treat your headphones well and they’ll stay pretty – I’ve used these for about a week, going to and from work with them on my head or around my neck, and they look fine.

If you’re going to fling the headphones into a bag for travelling, I’d suggest using the supplied case. This has also undergone improvements: the outside has a tougher nylon finish and the inside finally has a compartment for cables.

Sony WH-1000XM3 1000XM3

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Sony WH-1000XM3 features — Among the most feature-packed headphones available

The Sony WH-1000XM3 are among the most feature-packed headphones I’ve tested. Well, the 1000XM2 were – and the 1000XM3 build on top of an already comprehensive offering.

I’ll start with the new stuff, and the most significant change: improved noise-cancelling and audio performance. There’s a new chip, snappily named the HD Noise Cancelling Processor QN1, and it boasts four times the signal processing performance than the old chip.

Most noise-cancelling headphones are built to steady, tackle low-frequency sounds such as plane or car engines. The QN1 chip intends to be better than its predecessor at handling mid to high, which means the Sony WH-1000XM3 theoretically do a better job of tackling voices and non-vehicular sounds.

The QN1 chip also benefits audio performance. It can handle 32-bit audio signal processing, and includes a DAC and analogue amplifier on the chip. Sony tells me this leads to a higher signal-to-noise ratio and lower distortion. All the better to make the most of higher quality audio codecs, such as LDAC and aptX HD.

The WH-1000XM3 also features a new charging system. The old micro-USB charging port has gone, replaced with the new USB-C standard. That’s a good decision, primarily as adopters of Android smartphones can now pull double duty with just one charging cable. Although USB-C is a welcome addition, it appears this is just for charging – I couldn’t find a way to use it for music as you can on the B&W PX.

The Quick Charge feature has been drastically improved, too. 10 minutes of charging yields five hours of battery life, as opposed to 70 minutes. A full charge from flat takes three hours, down from four. Battery life stays at 30 hours with wireless and NC turned on.

Sony WH-1000XM3

The automatic power-off feature to save battery when no audio signal is detected, can now be adjusted. Sony’s Headphones Connect app allows you prolong the amount of time you have before the power cuts off. Those who just want the NC without listening to music can turn the auto-off timer off altogether. I can confirm this is great for napping on planes.

Finally for the new features, the left earcup has three extra microphones inside. These are dedicated to capturing your voice (for calls) and are separate from the microphones that are used for NC.

Above are the key changes and additions enjoyed by the Sony WH-1000XM3; there are some features that follow over from the 1000XM2 and the original 1000X. These continue to be used because they’re just great ideas – and well implemented too.

Sony WH-1000XM3 1000XM3

The back of the left ear cup has an NFC chip for rapid Bluetooth pairing; with Bluetooth 4.2 still the main wireless profile. The right ear cup has a touch-sensitive control pad so you can swipe left and right to change tracks: up and down to change volume, and double-tap to play or pause. The touch pad is more responsive than on previous generations.

Hold your palm over the pad and you’ll activate the ‘Quick Attention’ mode, where your music is turned right down and the sounds of the outside world are let in. That’s ideal for a quick chat with the flight attendant or hearing a train announcement without taking them off.

By default the NC is turned up to maximum, but you can tweak this in the app. Even better, the headphones work with the motion sensors in your phone, and can offer different levels of NC depending on whether you’re sitting still, walking, running or commuting.

I’ve set the ‘walking’ option to 50% NC so I can have some situational awareness while going around town on foot (and not risk being run over). I want the full NC treatment on noisy trains, however. The automation works: soon after getting on a train, I hear the headphones go ‘ping’ and ramp up the silence.

There’s also a handy ‘Personal NC Optimizer’ function, which analyses the shape of your head and detects if you’re wearing glasses or if you have big hair. The headphones cater the noise cancellation to you by playing a series of test tones and working out what’s happening around your ears.

I wear glasses half the time, which means the headphones’ cushions don’t form a perfect seal around my ears. To my ears, the Optimizer makes a difference in improving the quality of noise cancellation.

The Optimizer is also said to factor in atmospheric pressure, but I’m not so sure. Apparently changes in pressure can impact the effectiveness of noise cancellation.

I tried the Optimizer on the ground and the Headphones Connect app gave me a reading of 1.0 atm (standard atmosphere). When I tried it again at 35,000ft in the air, the reading dropped down to 0.8 atm. Clearly the headphones thought there was a difference, but I didn’t hear the NC behave any differently.

Sony WH-1000XM3 1000XM3

Sony WH-1000XM3 noise-cancelling — A supernatural performer when it comes to zapping sounds

The WH-1000XM3’s noise cancellation is so good it feels a little supernatural. Whatever magic Sony has put into the QN1 chip, it absolutely works. There is no exaggeration in Sony’s claims of improved mid to high frequency handling.

I first tried the 1000XM3 on a busy trade show convention floor packed with journalists and engineers nattering away, and I compared them to the 1000XM2. The old ones were no slouch, but the WH-1000XM3 are a clear improvement. The reduction in the volume of voices was remarkable.

That was mostly background noise, however, since I didn’t have anybody yapping away right next to me. The real test was when I took them onto a flight. With the headphones on, I could tell there were a couple of excited teenage girls speed-talking right behind me, but the NC greatly diminished their presence and made it much harder to pick out individual words.

Sony WH-1000XM3 1000XM3

The roaring plane engines probably helped with that, but I can’t be sure, since I couldn’t hear them either. Pretty good, I thought, until we landed and I stood up to find were not just two girls behind me – there was a whole class of them on a school trip. Basically, the Sony WH-1000XM3 managed to reduce about 20 noisy teens to two.

I took the test into the office to face a different set of audio challenges: the collective keyboard clattering and the HR-worthy comments my colleagues fling at one another. With the 1000XM3 on, I didn’t hear a word of it.

Finally, I put on the Sony WH-1000XM3 and stood by a busy roundabout, teeming with noisy London buses and taxis. Not one vehicle managed to interrupt my music, which I didn’t even have to set to loud. Oh, and wind noise – bane of every pair of NC headphones I’ve ever tested – is much less of an issue.

Sony WH-1000XM3 1000XM3

Sony WH-1000XM3 audio performance — the inclusion of an analogue amplifier works wonders

As for music playback, the addition of an analogue amplifier has also worked wonders. I was already a big fan of the 1000XM2, but the Sony WH-1000XM3 are clearly better, producing a cleaner, firmer sound.

Instruments and vocals are all fuller and better defined. Everything comes across more clearly and deliberately. The bass department, in particular, is tighter and offers a greater sense of attack. There’s a real sense of vitality to the way Ry Cooder hammers the ivories in Buena Vista Social Club’s ‘Pueblo Nuevo’.

That’s not to say everything is hyperactive and strong – there’s delicacy and grace where necessary. These headphones have no problem shifting gears from System of a Down’s loud and obnoxious ‘Cigaro’ to Devendra Banhart’s sweet and low-key ‘Ballad of Keenan Milton’.

There’s also a greater sense of space. It’s a bigger, more open sound. Instruments have more room to breathe, rather than jostle for attention. Separation is better than ever, but it never goes so far as to be clinical or disjointed – various elements complement each other nicely.

Sony WH-1000XM3 1000XM3

None of that has affected Sony’s signature energy and rhythmic precision. Factor in hard-hitting dynamics and this is one hell of an entertaining listen. If I had to nitpick, I’d say the B&W PX has more detail at the top end, but I’d happily lose a little texture for the overall effect the Sony 1000XM3 achieve.

I’d definitely recommend making use of the Sony WH-1000XM3’s capacity for LDAC and aptX HD codecs. If your device is compatible, these codecs higher data transfer rates, and the difference is very noticeable.

On an LG smartphone, the Bluetooth menu and the Headphones Connect app let me prioritise sound quality or connection stability. The former sent music to the headphones by LDAC, the latter by AAC – which sounds less detailed, less dynamic and more closed in.

Unless you’re going through an area of particularly high radio interference, I’d recommend sticking to the higher sound quality option. The shielding on these headphones is excellent anyway – it’s been a week and I’ve yet to experience a drop out.

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Sony WH-1000XM3 1000XM3

Should I buy the Sony WH-1000XM3?

The Sony WH-1000XM3 are the best wireless headphones currently available. Sony had already done a great job separating itself from the competition with the 1000XM2, but with the WH-1000XM3, the company has pulled itself ahead of the pack.

Sony doesn’t beat everybody at everything, but nobody comes close to the all-round appeal of the WH-1000XM3. Both the Bose QC 35 II and Noise Cancelling 700 Headphones have very good noise cancellation, but not as strong as what’s offered by the Sony and the sound isn’t as engaging either. The B&W PX offers more detail at the top end, as well as superior build quality, but their NC skills pale in comparison.

Verdict

Easily the best noise-cancelling headphones ever made.

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