Have you ever typed out a time-sensitive WhatsApp message only to be greeted with the dreaded clock icon when you hit send?
We’ve put together this guide to help you figure out whether WhatsApp is down for everyone or just you.
What you’ll need
- A smartphone, tablet or PC with WhatsApp installed
The Short Version
- Restart WhatsApp
- Check your device is connected to the internet
- Visit Downdetector
How to check if WhatsApp is down
Step 1.
Restart WhatsApp
If WhatsApp appears to be down, the first thing we’d recommend doing is restarting the app. You can also restart your device if you want to be extra thorough.
Step 2.
Check your device is connected to the internet
If restarting the app doesn’t work, it’s worth checking your internet connection. One indicator of internet problems on WhatsApp is the small clock icon next to undelivered messages.
You can also try moving from Wi-Fi to 5G (or vice versa) and refreshing your browser to see if you’re experiencing poor signal in other apps.Step 3.
Visit u003ca href=u0022https://downdetector.co.uk/status/whatsapp/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eDowndetectoru003c/au003e
If all else fails, we recommend checking Downdetector or a similar website to see if anyone else is experiencing the same problem as you. If so, this could be indicative of an outage as opposed to an issue connecting on your end.
Troubleshooting
Make sure you have the latest version of WhatsApp running on your device as using an outdated version of the app can cause problems.
You can report any issues you experience in WhatsApp by tapping Settings, then Help and Help Center. Then scroll down to the bottom of the page and select Contact Support.