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Dell XPS 13 (2020) Review

An all-star, all-rounder Ultrabook


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The Dell XPS 13 (2020) is the best Ultrabook you can buy right now. The competition offers flashes of brilliance, while Dell’s flagship shines brightly across the board. From the joyous keyboard and impressive form-factor to an awe-inducing display and peak 10th-gen performance, Dell sets the standard


  • Ideal 16:10 InfinityEdge display
  • Comfortable and clicky keyboard
  • Remarkably thin and compact
  • Productivity performance perfection


  • Short on ports
  • Keyboard can get a tad warm

Key Specifications

  • Review Price: £1399
  • 13.4in Full HD / 4K display
  • Up to Intel Core i7-1065G7 CPU
  • 8GB / 16GB RAM
  • 512GB / 1TB SSD
  • Windows 10 Home
  • Dimensions: 296 x 199 x 14.8mm
  • Weight: Starting at 1.2kg

The Dell XPS 13 has been the one to beat in the ultrabook world for some years now. However, competition is fiercer than its ever been with other manufacturers innovating across the board. Does the Dell XPS 13 (2020) keep its place atop the ultrabook mountain?

With the new Dell XPS 13, the company isn’t relying on massive innovation or gimmicky features. Dell is choosing to hone the formula that it already has and knows that it works. That’s not to say the new model doesn’t have a couple of new additions that help it along the way though.

The tough competition that Dell is facing comes from devices like HP Spectre x360 13, Surface Laptop 3 13 and Lenovo Yoga S940. These ultrabooks are extremely strong competitors so Dell can’t rest on its laurels. 

However, the Dell XPS 13 (2020) isn’t cheap – and it will also need to justify its price against the ever-rising tide of quality mid-range laptops. Dell now even has challengers from within its own ranks, if you fancy a bit more size or additional GPU power, with the announcement of the Dell XPS 15 2020 and Dell XPS 17 2020.


  • A beautiful Tardis
  • InfinityEdge display looks stunning
  • Weighs a dainty 1.2kg, making it a great ultra-portable 
  • Lack of USB-A port means you need adaptor for peripherals 

Dell hasn’t reinvented the wheel for its XPS 13 (2020) update, but the company has nicely demonstrated that a few tweaks can work wonders.

“A beautiful Tardis” doesn’t sound all that appealing – but stay with me. Never has an Ultrabook felt like it squeezes so much laptop into such a small form factor.

Dell XPS 13 2020

The metal outer body and thin frame lend themselves to a super-sleek and ultraportable design. Yet, when you open the Dell, you’re greeted by an inviting well-sized keyboard and a stunning InfinityEdge display.

The carbon-fibre-inspired look on the inside may not be for everyone, but I’ve definitely warmed to it during my review time. It allows the Dell a point of differentiation over the competition while helping the laptop keep a pleasingly low 1.2kg weight.

Dell XPS 13 2020

We were sent in the Black model for review, which comes with a silver outer shell. This model definitely sports a more modest look next to the Arctic White version, but the latter is perfect for those looking for a more eye-catching unit.

In terms of ports, you’re not really spoilt by Dell. You get two Thunderbolt 3 USB-C ports on either side of the device, both of which can charge the laptop. Plus, a headphone jack and a microSD card slot.

Dell XPS 13 2020

As such, you’ll likely be living that dongle life with the XPS 13 2020 – and Dell acknowledges this by including a USB-C to USB-A dongle in the box.

The lack of ports isn’t ideal; some competitors have managed to squeeze USB-A or even HDMI ports on similarly sized devices. However, I’m such a fan of this current design that I’m not sure I’d be up for Dell making sacrifices for the extra ports. 

Keyboard and trackpad

  • An excellent clicky typing experience
  • Super-responsive trackpad 
  • Fingerprint sensor and facial recognition both feature

The new Dell XPS 13 (2020) offers up a near-faultless keyboard and trackpad combo. The keyboard is up there with the very best laptops – maybe only topped by the stellar keys on the Surface Laptop 3.

The typing experience is remarkably clicky, considering the laptop’s svelte form; it feels like it has more travel than it actually does.

Dell XPS 13 2020

The keyboard has only one chink in its armour, and this comes via some mild heat. Around the centre to top of the keyboard (think the 6 and 7 number keys), the keys do become slightly warm to the touch. You won’t notice this in everyday typing, so it really isn’t a biggy and it’s far from uncomfortable, but it’s just something that might catch your attention now and then.

The trackpad is equally up there with the best and, like the keyboard, feels like it offers more travel than it does in reality.

There’s a pleasing and distinctive thunk as you click the pad and it’s consistently responsive from corner to corner. The trackpad definitely stands out compared to many other laptops, so it may take some getting used to – but you will, and it will be worth it.

Dell XPS 13 2020

To the top-right of the keyboard is a fingerprint scanner for Windows login, which doubles as a power button. Throughout my use, it remained super-quick but I did run into an issue where it stopped working. 

This appears to be a known problem, which can be fixed by ensuring you’re on the latest version of Windows and have the updated Dell drivers installed.

We’ve reached out to Dell for more information on this to check if recent updates have provided a permanent fix and will update this review accordingly.

There’s also a Window Hello-enabled webcam. It’s impressive that Dell has moved away from its “webcam at the bottom of the display” woes and still managed to cram this year’s cam into a super-thin bezel. The quality of the webcam isn’t phenomenal but, at 720p, it’s definitely a welcome inclusion. 


  • 16:10 aspect ratio is ideal for websites and social media
  • Full HD and 4K models both available 
  • Contrast and colour coverage are impressively high 

While top-notch consistency is the real triumph of the Dell XPS 13 (2020), if we had to pick out one feature as this year’s best then hands-down it would be the InfinityEdge display. The impressiveness of this display tech shines even more with the new 2020 models of the XPS 15 and XPS 17, creating some of the smallest yet powerful ultrabooks in their class.

You just never get used to how much screen Dell has managed to fit into this diminutive laptop chassis. The trimming down of the bezels certainly helps, but it’s also Dell’s recent move to a 16:10 aspect ratio for the XPS line that really makes this display. You won’t feel at all disadvantaged by the 13.4-inch size. For on-the-go productivity, this screen is ideal.

Dell XPS 13 2020

Aside from the size and shape of the Dell screen, the quality of the display is impressive too. Our 4K review model looks stunning, even when carrying out run-of-the-mill productivity tasks. In addition, it offers one of the best experiences on the market for watching YouTube, Netflix and the like. 

The Dell is only surpassed by 4K AMOLED offerings such as the HP Spectre x360 13, but this gorgeous screen will rarely leave you longing for something better.

Display benchmarks only reaffirm the quality of the XPS 13 display. You get a very good contrast ratio of 1708:1 alongside colour coverage of 99% sRGB, 73.7% Adobe RGB and 79.2% DCI-P3. The brightness also gets up to a respectable 360.7 nits.

The Dell XPS 13 (2020)’s display capabilities aren’t best-in-show, but it’s nipping at the heels of those that are – continuing the laptop’s high-class consistency up and down the spec sheet.


  • Intel’s 10th Gen chip can blast through general workloads
  • Integrated graphics allow for casual gaming 
  • SSD is very speedy

Like much of the high-end Ultrabook competition, the Dell XPS 13 laptop comes with Intel’s latest 10th Gen Ice Lake chips at its heart. UK models kick-off with an i5 version, while in the US there’s a cheaper i3.

Our £1749 review model sports Intel’s top Ice Lake chip, the i7-1065G7, alongside 16GB of RAM, 512GB SSD and the aforementioned 4K display (you can also choose between touch and non-touch).

Prices do seem ever-changing in the Dell UK store – and, at the time of writing, you can now curiously pick up a similar model but with a 1TB SSD for £1649 – so watch out for that.

  Dell XPS 13 2020 Surface Laptop 3 13 HP Spectre x360 13
Geekbench 5 single core 1078 1151 1199
Geekbench 5 multi core 4548 4406 4777
PCMark 10 4117 3919 4277

Let’s delve into the nitty-gritty of the performance of the model we do have. As you can see from the stats above, the Dell XPS 13 falls into line with the performance of the rest of the 2019/2020 class of Ultrabooks. This also extends to its speedy SSD speeds, at 3308 MB/s read and 1751 MB/s write.

The Dell XPS 13 bats back anything you can throw at it in terms of productivity, from almost 20 tabs in Chrome before any slowdown to comfortably dealing with word-processing/browsing multi-tasking.

  Dell XPS 13 2020 Surface Laptop 3 13 Razer Blade Stealth 2019
3DMark Fire Strike 2699 2529 2880

As with all Ice Lake laptops, they aren’t really made for gaming despite having impressively powerful integrated graphics. You can play less demanding games such as Fortnite, Apex Legends and more on low settings; but it isn’t ideal.

Similarly, you won’t be using this laptop for heavy photo or video editing. For basic stuff, however, it’s definitely capable.

Away from the horsepower on offer, the Dell touts good performance in a couple of other areas as well. The speakers on this laptop are quite remarkable given its size, offering decent quality even at loud volumes – and it can get really loud. 

Audiophiles will notice a lack of bass and depth that’s available on devices such as the Surface Laptop 3 – but, once again, these speakers are a marvel for this super-sleek form-factor.

Battery life

  • Underwhelming performance
  • 4K model only lasted 6 hours away from the mains
  • Full HD model should last significantly longer 

Battery life has been a big bugbear of high-end Ultrabooks over recent times and, unfortunately, Dell hasn’t quite cracked the equation. However, it still manages to top competitors.

Dell XPS 13 2020

Our battery benchmarking came up with six hours’ battery life for our 4K Dell XPS 13 (expect longer for the 1080p version, with our experience with other laptops indicating you tend to get between three to five hours more).

This benchmark was initially impressive, surpassing the 4K Ultrabook competition by almost two hours. However, our real-world use of the XPS 13 has seen times between 4hrs 30mins and 5 hours. 

The results are still pleasing and above the performance we’ve seen from alternatives, but it doesn’t soar over them quite so much.

You should buy if…

  • You’re looking for a best-in-class ultrabook
    The Dell XPS 13 is one of the best ultrabooks you can buy, with a top-class design and excellent performance.
  • You want a laptop for work or university
    The Dell features one of our favourite keyboards, with the clicky and comfortable keys ideal for writing long essays.
  • You’re happy to pay a premium 
    The Dell XPS 13 laptops are more expensive than most of its rivals. You’re getting value for money, but there are more affordable options if you’re willing to make compromises.

You shouldn’t buy if…

  • You want the most powerful ultrabook possible
    The recent launch of Intel 11th Gen chips mean you can get more powerful alternatives, including a newer version of the XPS 13.
  • You’re not willing to use a dongle
    The lack of USB-A ports mean you’ll have to use the bundled adaptor to plug in a mouse or USB stick.
  • You’re a bargain hunter
    The Dell XPS 13 is a fantastic laptop, but it’s hardly a bargain. There are plenty of rival laptops available for a few hundred quid cheaper.



Is the Dell XPS 13 a touch screen?

There are both non-touch and touchscreen models of the Dell XPS 13. Touchscreens are generally added to the 4K display configurations which can be quite expensive.

How big is the screen on the Dell XPS 13?

The Dell XPS 13 has a 13.4-inch screen size.

What games can Dell XPS 13 run?

The Dell XPS can only play low demanding games since it’s using integrated graphics rather than a discrete GPU. We managed to get both Apex Legends and Fortnite running on it, albeit with low graphics settings. Indie titles and Minecraft should also be able to run on the XPS 13.


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Used as our main laptop for the review period

Tested for at least a week

Used consistent benchmarks for fair comparisons with other laptops

Reviewed using respected industry benchmarks and real world use

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Jargon buster


Small and lightweight laptop


The graphics processing unit is designed to render graphics, which is particularly important for gaming, creating 3D models and editing video.


Dell’s term for its new laptop screen designs, featuring a bezel so small that it’s hardly visible.


Thunderbolt is a port technology that enables faster data transfer speeds than standard USB-C ports, while also allowing for multiple other functions such as outputting images to external monitors, power delivery and connecting to an Ethernet network.

Ice Lake

Intel’s 10th Generation series of mobile processors. 

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