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LG 55EG960V review

John Archer




  • Editors choice

1 of 10

LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V
  • LG 55EG960V


Our Score:



  • Gorgeous, contrast-rich pictures
  • Stunning super-slim design
  • Slick webOS 2.0 operating system


  • Occasional colour flaws
  • Needs great care with set up
  • Doesn't yet support HDR, and will probably never support HDR via UHD Blu-ray

Key Features

  • 55-inch OLED TV
  • Native 4K UHD resolution
  • WebOS 2.0 Operating System
  • HDR compatibility coming via firmware update
  • Curved screen design
  • Manufacturer: LG
  • Review Price: £3,800.00

What is the LG 55EG960V?

After waiting for what feels like decades for the first 4K OLED TV to arrive, we’re now faced with our second one in as many weeks. What’s more, the 55EG960V is substantially more affordable than the previously tested 65EC970V, so if it turns out to be as good as its 65-inch sibling it could find itself right at the top of many an AV fan’s wish list.

LG 55EG960V – Design and Features

There really isn’t anything quite like OLED when it comes to creating gorgeous-looking TVs. The 55EG960V’s frame is incredibly narrow – well under one centimetre wide – and sits elegantly in the same plane as the curved screen. The frame’s combination of glossy black with a thin silver trim creates a suitably high-end feel too, as does the shiny, elegantly sculpted aluminium stand.

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LG 55EG960V

If anything, though, the 55EG960V becomes even more attractive when you shift your gaze to its rear and clock its impossible slimness. It’s just a couple of millimetres deep at its extremities, giving you a dazzling reminder of this remarkable aspect of OLED technology. The rear widens over its central third, but this depth increase is cunningly ‘hidden’ in the screen’s backward curve. Plus you’ll probably be too busy goggling at the rear panel’s striking smooth white finish to notice any relative midriff paunch.

Tucked down the rear left side of the screen is a pretty strong roster of connections that includes three HDMIs (two built to the 2.0 standard capable of handling 4K UHD feeds at 50/60p), three USBs (one 3.0), and the inevitable LAN and integrated Wi-Fi network options.

The network options can be used, of course, for either streaming content from networked devices such as smartphones, tablets and computers, or for going online with LG’s latest webOS-driven smart TV system.

We’ll be looking at this system in depth shortly, but for now the main things to say are that it doesn’t introduce many new features – a case of ‘if it ain’t broke, don’t fix it’, we guess – but it runs significantly more swiftly than the first webOS generation. In doing this it underlines its appeal as the most user-friendly and engaging smart TV system in town.

Weirdly the 55EG960V has webOS 2.0 whereas the higher-specified 65EC970V only has the first webOS. However, LG recently announced that it intends to update 2014 webOS TVs with the latest version via a future firmware update. That's good news, and that last year’s sets can be upgraded to webOS 2.0 kind of highlights the fact that webOS 2.0 is a gentle evolution rather than a revolution over its predecessor.

LG 55EG960V

While webOS 2.0 is nice, it’s clearly the 55EG960V’s combination of a native 4K UHD resolution and OLED technology that gives this TV its headline appeal. OLED, after all, has been wowing anyone who sees it for years now thanks to the way every single OLED pixel produces its own light and colour, resulting in unprecedented black levels and gorgeous colourscapes.

Samsung has, it must be said, potentially undermined OLED’s ‘moment’ by launching a new era of high dynamic range-capable SUHD LCD screens (check out our reviews of the Samsung UE65JS9500 and Samsung UE65JS9000). But the 65EC970V still managed to wow us even after seeing those Samsung SUHD models, so the 55EG960V may well do the same. Especially given that LG assures us that both screens are essentially identical in picture quality terms, with the differences between the two series boiling down to different designs and the inclusion in the step-up EC970V series of a Harman Kardon-designed speaker system.

Having mentioned high dynamic range back there, it's worth adding that contrary to initial statements LG is now saying that it will be able to introduce HDR to the 55EG960V via a firmware update. This update won't happen until the HDR specification has been formally ratified, and will also likely only cover HDR video streams rather than HDR playback from UHD Blu-ray players. But it's still a very welcome development. The only pity is that since the update isn't here yet, we can't test the TV's HDR abilities. For now.

Other features of note are 3D playback via LG’s passive system (which we’ve seen consistently coming into its own on 4K TVs), and compatibility with the H.265 Streaming format used by Amazon and Netflix to deliver their 4K video streams.

LG 55EG960V – Setup

As with the 65EC970V, the 55EG960V requires a quite specific picture set up if you want to get the best from it. The main reason for this is that while the 55EG960V’s contrast/black level performance is capable of being every bit as wondrous as we’ve long hoped for from OLED technology, it takes work to get there.

The TV’s out of the box picture settings leave the picture a little too dark, resulting in a noticeable crushing of shadow detail in the darkest areas. But if you push the image’s brightness too high the previously immaculate blackness suddenly becomes infused with an unexpected yellow tinge.

LG 55EG960V

The balance that seemed to work best for us was to have brightness set at between 53 and 55, while the OLED brightness was set at around 90 and contrast was set at around 85. Please note, though, that some kinds of footage – stuff with lots of shadow detail – can cause black levels to drop off unless you reduce the brightness setting to around its 45-48 level (which is actually more in line with LG’s own preset values).

Other tweaks we’d recommend are turning off noise reduction for all HD and native UHD content playback, and either turning off LG’s motion processing completely or else only leaving it on its lowest power setting. Otherwise you’ll find pictures suffering quite noticeable unwanted processing errors, especially with really fast motion.

SEE ALSO: 6 Best Projectors You Can Buy 2015

One other point worth adding here is that, unexpectedly, the 55EG960V provides a more helpful set of calibration menus/tools than you get with the 65EC970V, which will make it a more appealing option for the pro installation market.


May 26, 2015, 7:54 am

"If you really want to see what makes OLED truly special, try watching a shot that contains small areas of high brightness in the middle of very dark areas."

What is the difference between this and "HDR"? Surely dynamic range [in a display device] and contrast [in a display device] are synonymous?


May 26, 2015, 8:28 am

I'm anti curved. I will wait for the flat model. Should be launching very soon.....
HDR for TV,the next big great marketing con.


May 26, 2015, 11:31 am

you can keep hdr. black blacks is where it's at

Matthew Bunton

May 26, 2015, 2:20 pm

Still too expensive for me and i'll wait for a non curved one thanks.


May 26, 2015, 2:46 pm

No, the original recording will only have brightness up to a certain level. Anything over that will be clipped to the maximum set by the recording standard and lost. When you ramp up the contrast on the TV, you raise the peak but you cannot get all those levels in between that were lost when recording. You also ruin the accuracy of the entire picture. HDR gives you the black, the peaks and all the levels in between.


May 26, 2015, 5:25 pm

The specs page is wrong. This is no plasma tv...


May 26, 2015, 7:02 pm

Motion. It can't handle it. So choppy! How come you don't mention that judder???


May 26, 2015, 7:37 pm

I understand HDR in the recording, but I was talking about the TV [display device].

I have an old SLR and a new SLR. The new one records a higher range of brightness (dynamic range) in the original scene. I can then display photos from both cameras on the TV.

On the TV, both photos will range in brightness from the brightest to the darkest the TV can display. The TV won't render highlights from the newer SLR any brighter than highlights from the older SLR, even though the highlights from the newer SLR represent a brighter value in the orignal scene. Likewise the shadows. Nevertheless, the photo from the newer SLR, although it is rendered across the same dynamic range of the display device, represents a greater dynamic range in the original scene. The "HDR" is a function of the recording device (pretty much as you said).

So what does HDR mean for a display device (a TV)? I can only see that it means a higher range from darkest to brightest that it can generate on screen. We used to call that contrast ratio. Now they are calling it HDR.

I smell a marketing gimick, nothing fundamentally new. An "HDR" telly is just a telly with a better contrast ratio, not a whole new feature previously unavailable (gotta upgrade!). Notice that LG coyly state that although the model under review is not designated HDR, nevertheless it is "identical in picture quality terms" to another model which is designated HDR. No surprise, since it has a high contrast ratio inherent in OLED.


May 27, 2015, 11:00 am



May 27, 2015, 11:02 am

And a headache from much higher brightness, no thank you!


May 30, 2015, 5:53 am

20,000 total life span

Unresolved problem with the color blue

from 40 minute


June 2, 2015, 2:20 pm

The SDR camera isn't capturing the full range that the HDR one is, it will just set all the highlights to the maximum value it can record.
The HDR will record evrything up to its much higher limit.
When you display the SDR picture, you can raise the contrast but that is just throwing out every bit of the picture, you are destroying the quality of the image.
The HDR version will give you the much higher peak highlight and maintain the accuracy of the rest of the image.
In your example of a current TV, your HDR picture is being brought down to SDR range and you will be losing highlight detail, a HDR TV will show everything.


July 18, 2015, 1:22 pm

Very disappointed from the review

Graphics cards not transmitter Contras to this tv at all

i have lg tv 9600 with Contras 1:100,000 Natural

all movies, internet, pictures looked awful on TV

with video card :

NO Contras

No color depth

No texture

poorly upscale

I see TV via USB or internet, stunning picture without problems with amazing Contras

why "video card " destroys the movies, pictures ???

why video card don't have Contras ?

why you not checked HDMI on a computer ?

LG Came to my home see the problems, took the television and returned the money

thay say lg not work good with "video card "


November 2, 2015, 8:46 am

20,000 hours is 9 years at 6 hours a day, every day. How much TV do you want to watch?!


November 13, 2015, 12:03 pm

i have oled 9300 for 2000 houre
Color quality has been going down! after 2000 houre .
Sites do not tell the truth on this screen

Bartek Wiśniewski

February 10, 2016, 1:58 pm

is Plex available for this tv ?

Matthew Salmon

October 2, 2016, 4:20 pm

what video card are you using?

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