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PlusNet Fibre router Setup, Performance & Verdict

Gordon Kelly

By Gordon Kelly



Our Score:


PlusNet Fibre router - Setup

PlusNet UIGiven you'll have spotted the TG582n is a rather basic router you'll be pleased to know its setup process is similarly stripped down. Connect it up and use the key printed on the bottom of the router to connect to its WiFi and you're away.

If you do want to change some settings you won't be surprised to learn the TG582n eschews more modern URLs from its settings and you'll find them instead by typing into your web browser. A nice touch is the admin password is set to the router's serial number so each one is unique and given many households don't change their basic router settings, avoiding the default password of 'admin' or 'password' is to be applauded.

Against this is that the router UI is archaic. Traffic management requires individually typing in device IP addresses and its hyperlinked text to indicate clickable links is a mile away from the slick, Cloud-based drag and drop interface of something like the Linksys Smart WiFi platform.

PlusNet Fibre router - Performance

So the TG582n is pretty ugly, its functionality is basic and its settings seem to come from an era before animation... all of which means its performance will be an absolutely disaster? Surprisingly, not entirely.

technicolor TG582n resultsWe put the TG582n through its paces in our residential test environment and it recorded speeds of 9.63 megabytes per second (77 megabits per second), 8.82MBps (70.6Mbps) and 2.2MBps (17.6Mbps) at two metres and 10 metres line of sight and 13 metres behind two standing walls.

This means the TG582n can – by the skin of its teeth – provide close range wireless speeds above the 76Mbps fibre broadband packages PlusNet supplies. In addition it operates above the 62.7Mbps average Ofcom claims is the average for 76Mbit fibre connections at both 2m and 10m with line of sight to the router.

These figures are also significantly better than our Sky Hub test sample achieved in identical conditions recording 5.8MBps (46.4Mbps), 5.1MBps (40.8Mbps) and 1.3MBps (10.4Mbps) at 2m, 10m and 13m respectively. It also gives the BT Home Hub 4 a run for its money as its 2.4GHz results came in at 7.61MBps (60.88Mbps), 7.45MBps (59.6Mbps) and 2.79MBps (22.32Mbps) though it cannot match the Virgin Media new Super Hub which tallied 10.1MBps (80.8Mbps), 8.5MBps (68Mbit) and 3.2MBps (25.6Mbps).

Crucially both the new Super Hub and Home Hub 4 also sport 5GHz 802.11n wireless. This saw Virgin's router score 17.5MBps (140Mbps), 11.5MBps (92Mbps) and 4.3MBps (34.4Mbps) with the Home Hub 4 coming in at 13.5MBps (108Mbps), 13.1MBps (104.8Mbps) and 4.92MBps (39.4Mbps) in identical circumstances.

All of which shows 802.11n 5GHz wireless really should be a mandatory requirement for any fibre optic broadband router. After all we don't buy fibre broadband services to only get the speed we pay for without walls or doors in the way.

As for USB, speeds were disappointing with the TG582n hitting just 1.42MBps (11.36Mbps) - enough to stream HD video, but this functionality will quickly drop away with distance. Another let down is TG582n only supports external storage formatted with FAT32, a format which doesn't accept file sizes above 4GB which therefore suppers HD film options. NTFS has been part of mainstream computing since the turn of the century, so this omission is a shocker.

TG582n front

Should I buy the PlusNet Fibre router?

In a word, no. The TG582n is yesterday's technology trying to scrape by and supply today's broadband advances. The good news is it does at least supply close range wireless speeds capable of PlusNet's 76Mbit service, but only just. Whether this makes it fit for purpose is debatable.

Happily PlusNet only charges postage and packing (£5) for the TG582n, which it values at £40. Still we'd personally put that £5 towards either the £60 D-Link DIR-645 which is the fastest single band router we have tested, or the £100 D-Link 845L which is the fastest dual band router we've tested.

For those looking to future proof the 802.11ac compliant Asus RT-AC66U, D-Link DIR-868L and Linksys EA6700 provide blazing dual band wireless n and with ac compliant equipment they can top 35MBps (280Mbps) at close range and over 24MBps (in excess of 190Mbps) even at 13m behind two standing walls. If you can afford it, their circa £150 RRPs are well worth the investment.

PlusNet Fibre router - Verdict

The TG582n is hopefully part of a fading trend to supply single band routers with fibre optic broadband services. Unlike the Sky Hub it can achieve its provider's wireless speeds at close proximity, but make no mistake this is an outdated product in both design and features and we would advise all customers to seek out a dual band third party router instead.

Overall Score


Scores In Detail

  • Build Quality 6
  • Design 5
  • Features 4
  • Performance 5
  • Value 5

Matthew Thompson

August 8, 2013, 1:01 pm

Your review states that it omits a USB port but the picture shows a USB port on the left hand side...

alex mason

August 8, 2013, 4:31 pm

I believe it is for updating or something. Not for sharing hard disks or printers. I have one and the manual makes not mention of such a feature.

Also, surprised that TR were able to get just about the rated line speed from the routers wifi. Even sitting next to mine it won't deliver more than 50mbits/s. our building is typically saturated with 2.4GHz wireless n routers and devices though so maybe SNR plays a role.


August 9, 2013, 8:41 am

Wrong. The USB is for disk sharing or 3g backup solutions. Works perfectly fine.

Craig Knighton

August 9, 2013, 8:56 am

The USB port is for sharing - I've shared files with mine. Put in a stick, go to Toolbox > Content Sharing - make it profile the device. You can then stream to a media player or use as a Network File Server. Not the quickest, but it was ok for me to stream to my Blu-Ray player.

Gordon Kelly

August 10, 2013, 7:43 pm

Alex - we had no trouble hitting the results we did and we test in central London where there is plenty of interference (another reason we always look to recreate a real world environment) and as you'll see from the transfer graphs the speeds were consistent as well. Slow, but consistent!

Matthew - you are right, this is my oversight. In all our testing this was (ridiculously) due to the port being on the side and I simply missed it - I'll be updated the review with the USB score shortly.

Gordon Kelly

August 10, 2013, 7:43 pm

See above, thanks for the spot Craig

Gordon Kelly

August 10, 2013, 7:43 pm

Thanks Mike, see my reply above.

Gordon Kelly

August 11, 2013, 1:04 am

USB score is now updated in the review. Unsurprisingly it was very slow, but the real surprise is the lack of support for NTFS formatted drives which destroys most of its value.

Richard Feltbower

August 19, 2013, 2:21 pm

Gordon, thanks for this review and the other recent router reviews which I've found extremely interesting and useful. How have these reviews been carried out? Have they all used the same ADSL/cable modem upstream, for example?

Jon C

November 10, 2013, 9:41 pm

Hi, I've just ordered the plus net fibre broadband service & as you mention in the review, paid the £5.99 postage for this router. As an alternative to buying a 3rd party router, would linking this one up to Apple's new time-capsule overcome the issues you've described - single band etc...? thanks,

The RedKipper

February 11, 2014, 9:52 am

Not sure what the reviewer has against this router per se, but reviewing this router's suitability for an FTTC solution and concluding the router is flawed seems somewhat ridiculous.
I think it's quite clear that this is a standard ADSL router that an ISP has adapted to use on it's fibre service, so is it the fault of the router that in this mode it doesn't perform as well as a £150 device designed for the job?
Perhaps the reviewer might like to review the router for the job it was designed, then draw the conclusion that the ISP has it all wrong when supplying this for an FTTC installation - that might be a little more realistic!!


February 12, 2014, 9:12 am

Erm, but the fact is this is what PlusNet is supplying for FTTC, which is it is reviewed as such. Were that not the case we'd review it simply as an ADSL router as you suggest.

The RedKipper

July 17, 2014, 8:51 am

No, I see. I'll look forward to the next review - Perhaps the Hyundai i10 as a Formula One contender?


November 26, 2014, 12:13 am

If one of the teams rolls it out onto the F1 race track then yes & validly, you douche

The RedKipper

November 26, 2014, 4:49 pm

I see; if you can't make a sensible reply to a cogent argument, why not result to insults, eh? Nice touch..


August 18, 2015, 1:09 pm

Why have you guys not reviewed the Plusnet Hub Zero?

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