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Hands on: Samsung Galaxy S20 Review

The Samsung Galaxy S20 is finally here – here is our first look at the brand-new flagship

First Impressions

While the focus is clearly on the Galaxy S20 Ultra, the S20 is a strong update to one of the most popular Android phones on the market. There are welcome upgrades in all the right places, especially to the camera, but without a hike to the starting price.

Key Specifications

  • Review Price: £799
  • Display: 6.2-inch 120Hz OLED QHD+
  • CPU: Snapdragon 865/Exynos 990
  • Memory: 8/12GB RAM
  • Battery capacity: 4000mAh
  • Interface: OneUI 2.0
  • Audio: no headphone jack
  • 5G? Yes - 4G/5G options

The Samsung Galaxy S20 is finally here – although there isn’t much that will surprise given the months of leaks up to this point.

Still, it’s your typical Samsung flagship, offering up a beautiful display, glass-fuelled design and plenty of improvements to the camera. There’s plenty to like though, even at this early stage.

There are three models in the S20 series: Galaxy S20, which we’re talking about below, Galaxy S20 Plus and Galaxy S20 Ultra. There’s no cheaper “E” model this year, with the regular S20 sitting at the affordable end of the pack at £799 (4G) and £899 (5G). You can pre-order the handset starting today, with it shipping on March 13 – see below for our pick of the early deals.

Last year’s Galaxy S10 was an excellent phone, but it hardly pushed the series forward. The screen was similar to that which came before, the camera continued to lag behind the competition, and battery life was an issue. With the Galaxy S20, it appears that Samsung might have fixed all of those issues.

What’s the S20’s camera like?

Let’s start with the camera, since it’s the big focus here – and even though it’s the Galaxy S20 Ultra that benefits from all of the fancy new additions (108MP-megapixel main sensor, 100x zoom, 40-megapixel selfie), the S20 is a significant upgrade nevertheless.

There are three main rear cameras here:

  • a wide 12-megapixel with an f/1.8 lens and OIS
  • an ultra-wide 12-megapixel, and
  • a 64-megapixel telephoto with an f/2.0 lens and OIS.

Samsung says the sensor on that main 12-megapixel camera has been completely rebuilt, with bigger pixels that capture more light. The demo shots I photographed with it certainly looked impressive, displaying plenty of sharp detail. The unit was quick to focus, too, even in poor light – although, of course, I’ll only be able to judge it properly against the iPhone 11 Pro and Google Pixel 4’s cameras on spending more time with the phone.

Nevertheless, it’s the 64-megapixel telephoto that really catches the eye, which comes with a feature Samsung is calling “Space Zoom”. This combines a “3x hybrid optical zoom” and “30x Super Resolution Zoom” into one package. Samsung says it uses AI in this process, too, and that the results should apparently far exceed that of previous Galaxy devices.

Related: Best Galaxy S20 Deals

The camera also has a few other tricks up its sleeves, notably the ability to shoot 8K video. This is the first time we’ve seen this capability on a phone – although since it’s supported by the Snapdragon 865 chipset, we’d expect to see it become a regular on upcoming flagships.

It’s an impressive feat, even if you’re unlikely to have any way to playback 8K content just yet (I know I certainly don’t). Samsung is aware of this, and as such has made it easy to capture high-res stills from 8K footage. You can also export footage at 4K or FHD to share with others.

To capture the 8K footage the Galaxy S20 uses the telephoto 64-megapixel camera and it’ll take up 600MB of storage per minute of video recorded. You’ll also be limited to five minutes of footage at a time.

Has the S20’s Screen been improved?

Displays on Samsung’s flagships have long been considered the best around, and with the Galaxy S20 the company is adding a much-requested feature: a 120Hz refresh rate.

In the simplest of terms, this means the 6.2-inch OLED panel will refresh 120 times a second, rather than 60 times a second. The result? Everything just feels far smoother, which gives the impression the phone is faster. This feature isn’t necessarily new – the OnePlus 7T Pro has a 90Hz display – but it’s welcome nonetheless.

There is a catch with the 120Hz display, though:  it will only work when the screen resolution is set to FHD (Full High Definition), and it won’t be switched n by default.

So if you want to use the S20’s QHD+ resolution to its full, you’ll need to dial things back to 60Hz. This is a real shame, and means you’ll have to make a decision over whether you plump for resolution or speed, sacrificing one of the phone’s features in the process. The reason for limiting this feature? Battery life. It appears that running the display at 120Hz at full resolution would have likely put far too much strain on the 4000mAh cell. 

Samsung also revealed that the display doesn’t have a variable refresh rate, so the panel will stick to 120Hz all the time, even in situations such as watching a video, where it offers no benefits.

I love the bright, vivid colours produced by Samsung’s OLEDs and the Galaxy S20 delivers on this front. The camera cutout is still present, but it now mirrors the smaller design of the Note 10 and is therefore more inconspicuous. 

Support for HDR10+ remains, the panel is super-responsive thanks to the 240Hz touch layer, and there’s still a fingerprint sensor buried beneath the display. Overall, it’s a fantastic display and will likely be one of the best of the year.

The Galaxy S20’s Design – no more headphone jack

Samsung hasn’t really delivered a huge redesign of its flagship “S” handsets in a number of years, and visually the entire S20 series looks very much like its predecessors. However, it feels as though there isn’t much that could change: the front is just a big screen; the back is glass; and there is a smattering of curves.

I can’t see this overall aesthetic changing anytime soon. That’s not to say it’s in need of change, though. The Galaxy S20 feels great to hold and it’s fairly compact by 2020 standards. What it isn’t though is particularly interesting to look at – even the colour choices are somewhat dull. The Cosmic Grey hue especially is instantly forgettable and only really the pink stands out. Samsung has done far more interesting colours before so I am not really sure why we’ve ended up with the ones available here.

One notable omission is a 3.5mm headphone port. The Galaxy S20 is the first S-series flagship to ditch the port – while this has become the norm on flagship from Apple and OnePlus, Samsung has been late to join that party. With the S20 you instead get a pair of USB-C buds in the box, or if you plump for Plus or Ultra you’ll get a free pair of Galaxy Buds Plus if you pre-order. Thankfully, the phone retains its microSD slot (you can pop a 1TB card in here) and IP68 rating.

The Galaxy S20 series

S20 specs and battery life

Inside the Galaxy S20 you’ll find the usual array of high-end components. Either an Exynos 990 (Europe) or Snapdragon 865 (USA), 8 or 12GB of fast LPDDR5 RAM, and 128GB of storage. The handset felt pretty speedy throughout my hands-on time with it – but then I wouldn’t expect anything else.

Samsung will be selling both a 4G or 5G version of the S20; note that it’s the only model of the S20 that comes in a 4G variant. You’ll benefit from an extra 4GB of RAM if you opt for 5G, but everything else remains the same.

Battery life has been my biggest concern when it comes to previous Galaxy phones, and while I can’t say for sure how the S20 will perform, there are reasons to be optimistic. The 4000mAh cell is a good size for the display and Samsung has finally upped the fast-charging speed to 25W – this isn’t the fastest, but it represents improvement nonetheless.

Galaxy S20’s software

One of the big new software additions for the Galaxy S20 is Quick Share, an AirDrop rival that’ll use Wi-Fi Direct to quickly share files between Samsung devices. While Samsung did say some S20 features would trickle down to the S10, it wouldn’t confirm whether Quick Share will be one of those.

Samsung’s UI has improved a lot recently and One UI 2 (which is built upon Android 10) is very nice to look at and smooth to use. Dark mode has been extended to more apps; the main portion of apps are shunted towards the bottom to make single-handed use easier and it just feels a bit more complete than the first One UI.

Samsung Galaxy S20 – prices and release date

The Galaxy S20 price is currently £799 in the UK – that’s with 128GB of storage. It’s on sale from March 13th, and you can find our pick of the pre-release deals below:

We continually check thousands of prices to show you the best deals. If you buy a product through our site we will earn a small commission from the retailer – a sort of automated referral fee – but our reviewers are always kept separate from this process. You can read more about how we make money in our Ethics Policy.

Samsung Galaxy S20 online pre-order deal

Samsung Galaxy S20 4G

Pre-order the Samsung Galaxy S20 online at Carphone Warehouse and get a generous 60GB data, unlimited minutes AND unlimited texts.

Samsung Galaxy S20 5G

Take home the 5G Samsung Galaxy S20 for the 4G price with this online deal with Carphone Warehouse.

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Samsung Galaxy S20 – Early Verdict

While the focus is clearly on the Galaxy S20 Ultra, the S20 is a strong update to one of the most popular Android phones on the market. There are welcome upgrades in all the right places, especially to the camera, but without a hike to the starting price.

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