Sony’s latest flagship smartphone has been found to suffer from a range of hardware defects, with the Samsung Galaxy S5 rival reportedly prone to overheating and construction issues.
With the Sony Xperia Z2 having previously been tipped to hit British shores tomorrow, April 10, the Android –powered handset will now not receive a widespread UK launch until May 1 – although the phone is already available in select territories.
Now it is becoming clear why the phone is being held back, with early adopters in Singapore claiming the Z2 is plagued with hardware problems.
According to owners, the HTC One M8 challenger suffers serious overheating issues when being used to capture 4K video, with the supposedly water resistant body being compromised by a number of gaps that have appeared in the phone’s body.
Looking to stem concern in its flagship offering, Sony has responded to the widespread complaints surrounding the Z2.
“We are aware of some users encountering issues when shooting 4K video for extended periods,” an official Sony spokesperson stated. “Shooting movies in high quality 4K resolution can make significant demands on your phone’s processor and battery life, as well as phone memory.”
They added: “Therefore for the best experience, we recommend you install a high capacity SD card (Xperia Z2 can take a card up to 128GB) and shoot 4K video in short bursts of no longer than a few minutes at a time.”
Although not able to give a cause for the gapping issues, Sony has said it is looking to ensure the problems are addressed.
“We are aware of some users’ concern on the waterproofing capability of the Xperia Z2 due to the presence of gap(s) and are currently looking into this issue,” the Japanese giant has said.
“In the meantime, users who wish to [sic] may bring their Xperia Z2 to any service centre to have our staff conduct a water resistant test.”
The Sony Xperia Z2 is currently available for pre-order in the UK, with retailers Carphone Warehouse and Phones 4u having revealed they will offer limited numbers of the handset next week.
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