Google Pixel 2 and Pixel 2 XL users are reporting their phones are running warm, while many are also experiencing significantly diminished battery life.
The issue seems to derive from installing Google’s February security update, which arrived earlier this month.
Users have taken to Reddit and the official Pixel community to report the issue, which is affecting both phones despite Google using different manufacturing partners.
It appears some users are experiencing one or both of the issues, while a 9to5Google reporter claims his Pixel 2 XL is warm to the touch, even in standby mode.
Ben Schoon says his battery life now falls to around 30% by knocking-off time, when it had been above 50% before installing the update.
Related: Google Pixel 2 vs Pixel 2 XL
The Reddit posts on the matter suggest it is affecting users in varying ways. braidenis, who’s experiencing warming and a reduction in battery efficiency wrote: “My battery should not be at 40% from less than an hour of screen on time with no new apps at all.”
Google is yet to comment on the issue, but it’s likely a fix will be forthcoming soon, or within March’s security update.
Mo’ Pixels, mo problems
The Pixel 2 and Pixel 2 XL launch cycle hasn’t been too enjoyable for Google, with multiple teething problems reported in the first few months on sale. In November, a random reboot problem emerged, while users also complained the device was making strange clicking and buzzing sounds.
We’ve seen evidence of screen burn, and poor audio recording quality to go with complaints over the Pixel 2 XL’s “lifeless screen“. Some Pixel 2 units even arrived without Android installed!
Sales figures don’t make for pretty reading either. On Monday it was reported Google only shifted 3.9 Pixel-branded phones in 2017.
Perhaps the company is wondering whether entering the smartphone hardware business, as well as buying its own engineering department from HTC, was really worth it?
Are you a Pixel 2 or Pixel 2 XL owner? Have you been happy with the phone since snapping up the Made by Google handset? Let us know @TrustedReviews on Twitter.
Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.