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ASUS N550JV Laptop review




  • Recommended by TR

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ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop
  • ASUS N550JV Laptop


Our Score:


User Score:


  • Powerful day to day performance
  • Plays games surprisingly well
  • Blu-Ray Drive included
  • Excellent Audio


  • Slightly iffy buttons on the touchpad
  • Battery life could be stronger
  • No solid state drive

Key Features

  • 15.6-inch 1920x1080 touchscreen
  • 2.6kg
  • Intel Core i7 4700HQ 2.4GHZ Processor
  • 8GB RAM
  • 1TB 5,400rpm Hard drive
  • Blu Ray Drive
  • GeForce 750M Graphics
  • Manufacturer: Asus
  • Review Price: free/subscription

What is the ASUS N550JV?

We’ve looked at a couple of desktop replacements recently, but for different reasons, the identically specced HP Envy Touchsmart 15 and the Toshiba Satellite P50t-A-10U didn’t do enough to get a solid endorsement from us.

ASUS N550JV Review

Well now ASUS is here with a desktop replacement of its own: the N550JV is a 15.6-inch i7 laptop with 8GB RAM, a Blu Ray drive and a GeForce graphics card retailing for a grand. On paper it sounds great, but how does it perform?

ASUS N550JV - Design & Build Quality

The N550JV certainly looks like a premium product. Although it’s a 15.6-inch laptop, it’s surprisingly svelte, measuring just 27.7 millimetres thick, and its curved base and lid exude a high quality feel. Despite its thinness, it feels solidly built, and at 2.6kg while not unusually heavy, you will always know it’s there. The top of the laptop is black with a brushed metal finish and just the ASUS logo in the centre. The underside is also black, smooth and minimalist but in a plastic finish.

Opening it up presents a whole different colour scheme with a silver keyboard area and touchpad. Around the top there are two circular buttons with a series of blue dots around them: one is the power button and the other brings up the ASUS console - a neat Windows overlay which shows you laptop analytics at a glance. The chrome finish is for the most part quite stylish, but the keys themselves look sparkly enough to take away some of the premium sheen for us.

ASUS N550JV Review

There are a number of lights below the touchpad indicating power, battery, hard disk access, locking and wi-fi. Elsewhere the connectivity is impressive: there’s an ethernet jack, an HDMI port, a mini video out, three USB ports, a shared headphone and microphone jack, an SD card reader, a port for the Bang & Olufsen external mini subwoofer (more later) and a Blu Ray drive. In short, there’s pretty much everything you could need here.

ASUS N550JV - Screen Quality

The N550JV comes with a 15.6-inch 1920x1080 touchscreen, and it’s pleasingly sharp, as the resolution suggests - though obviously smaller displays of the same resolution appear sharper. The flipside of this, of course, is that as a touch screen it offers a larger area for the comparatively inexact finger swipes, and is decent to use, especially in the Windows tablet mode areas. In desktop mode, it’s a little tougher to be accurate, but it’s not a bad performer at all, let down slightly by the slight flimsiness the screen when it should be locked in a position: tapping it will make it wobble a little bit.

ASUS N550JV Review

Viewing angles are good - there’s very little distortion when you deviate from a head on angle as is the case with some screens, and in fact you can still see text clearly from angles long after it would be impractical to work with. The brightness is good, the colours are bright and accurate: not washed out or over-saturated, and icons look sharp too. The only downside we can find with the screen is like other touchscreens, close inspection shows a faint gridlike meshiness over the icons. It’s not as pronounced as some we’ve seen, and it doesn’t take much away from what is a generally impressive screen.


November 22, 2013, 10:40 pm

Yes, a great laptop. And yes, virtually silent, regardless of what's running. My last laptop, an Envy 14, sounded like a jumbo jet compared to this one, as does my work Macbook Pro.

Windows 8 also makes some sense at last with a touchscreen!

One thing to note, there are at least a couple of variants of the machine doing the rounds, in the main the same, but with slightly different processors - mine, with the 4700HQ, some with a 4700MQ, and others still with a 4702HQ. I don't quite know why, tbh, but the 4700hq has the highest clockspeed, so I dunno, it's better? :D


November 28, 2013, 6:49 am

The touchpad on this laptop is atrocious and there's no way to adjust sensitivity. It is both at times too sensitive and not sensitive enough. The 'button' areas are too short, so my slight thumb pressure is constantly registering as a swipe and it jerks the cursor around when I click. Excruciatingly annoying. Otherwise seemed nice. Too bad.


January 9, 2014, 4:26 pm

I have yet to enjoy a touchpad... This is why usb mice are key. But I understand :)

Daniel Dacher

March 31, 2014, 5:16 pm

No, your 4700HQ is not better, merely permanently soldered onto the motherboard and can't ever be upgraded as any MQ cpu can be upgraded! :)


June 3, 2014, 2:52 pm

Can this laptop run 3 displays simultaneously, in extended desktop mode? 2 external displays, with the 3rd being the laptops own display?


July 1, 2014, 8:24 am

i bought this laptop. Will not buy an asus product ever again. Substandard parts, bad service, false warranty promises, over heating, broken keyboard..had enough..complete piece of s##t..


August 8, 2014, 8:03 am

Same story for me! After only 6 months after purchasing my notebook I've sent it 3 times to Asus for maintenance (I've subrscribed also the 4 years warranty extension): the first time the BT+LAN+Wi-fi card was replaced and the keyboard was replaced and the last time the replaced 7 not well known pieces inside!! Moreover in the last maintenance, they have seriously damaged my notebook aluminium chassis so I sent my notebook to Asus one time again and they proposed me (after about 40 days) a 80% price refunding (999 Euro) or a new notebook of the same type. Still waiting for an aswer from Asus... Very very suprised (since we are talking of Asus) and disappointed! :(


September 17, 2014, 6:13 am

I have yet to experience any big problems besides the annoying touchpad and an issue with the Asus live update program, Asides from that i really like it. It has clear picture good sound, and i can't complain about its speed and touch screen. I have also played online games and pc games on medium to high settings with no issue.


November 15, 2015, 2:40 am

Seems I bought this model even though the package, the quote, the order and the invoice call it an R552JV (but ASUS don't have these apparently - since not on their support info.)

I purchased an ASUS R552JV from UMart in Brisbane some time
back with a 2 year extended warranty (1yr original +2 year additional, so it
should be 3 years in total). It has been a very disappointing purchase, and
especially frustrating dealing with UMart and also very trying attempting to
get help from ASUS. Both the UMart service contact and the sales manager flatly
refused to help at all to try and sort the dilemma re: the extended warranty
purchased from them.

The current sales manager suggested I should have been aware
of aspects of software license and warranty at the time of purchase - DESPITE
the fact that the Umart staff I dealt with (in requesting a full quotation and
at purchase) had no knowledge of the same aspects when I asked for a price on fully
detailed specifications and purchased against this quote, including the
extended warranty. On picking up my order, I ended up with a product which had
to be returned due to software issues/licensing, etc. In fact I should not have
been sold an extended warranty at all given that I have now been told (by the
current sales manager who has no idea at all what customer means and is very
rude in expressing criticism of me as the customer} that because I had an SSD
installed at the time of purchase, I have no warranty anyway.

One main problem with the product is that it does not have a
replaceable battery, and the internal battery failed prematurely and of course
no warranty. The battery replacement requires a major dismantling of the whole
notebook - so a very poor design indeed, and one to watch on newer ASUS
products as reported by others with ASUS battery problems.

While I bought the laptop from UMart including a Windows 8
licence in the quote, I was forced to buy a new Windows 8 licence (at
additional cost) when Microsoft advised the original 8 licence was not
compatible with the Office licence purchased separately. Apparently I was
supposed to know this as well.

ASUS support on the 1300... number (which seems to end up at
an overseas call centre) and the Brisbane service centre have each been equally
dismissive and no help at all. $199 paid for extended warranty a farce as ASUS
claim the warranty on the serial number lists 2 years, UMART claim this is
impossible since it either has to be 1 year or 3 year with the extended
warranty purchased - and around and around in circles it goes with no current
warranty at all and a waste of my $199.

Searching ASUS support does not even list the model
purchased (as on the UMart invoice and ASUS original packaging), so no help at
all that way either. Searching the model on other sites also does not provide
useful results, other than it was listed for sale in Australia. I didn't even
know that this is supposedly an N Series until I dug up the delivery carton,
but again, the model not listed by ASUS under N Series.

Members of my family have purchased numerous ASUS laptops
over the years - But this one (apparently unknown to ASUS support themselves)
will definitely be the last. Similarly, I have purchased many IT products from
Umart over many years – both for home and work (as have family members), but I
will be using alternate suppliers in future.

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