Trusted Reviews may earn an affiliate commission when you purchase through links on our site. Learn More

Cook says Apple Watch 3 LTE issue is “very minor” and heralds early sales

Apple CEO Tim Cook says an issue with LTE connectivity on the Apple Watch Series 3 is “very minor.”

Speaking to CNBC on Apple Watch and iPhone 8 release day, Cook said the problem will be sorted quickly in a forthcoming software update.

The issue, publicised this week, prevents LTE connections while the Apple Watch Series 3 is lingering on an unauthenticated Wi-Fi network.

Related: Apple Watch Series 3

“The issue is very minor, it will be fixed in a software update,” Cook said.

“It has to do with the handoff between Wi-Fi and cellular, and we’ll fix that. It only happens in a rare number of cases. I’ve been using it for quite a while and it works great. So we’re very happy about it.”

Selling out

Despite the issue affecting the signature feature, it doesn’t seem to be lessening demand for the Series 3 smartwatch. During his interview with CNBC Cook heralded sell-outs in some territories.

Cook added: “Here’s what we’re seeing right now. The watch with LTE — the Series 3 Watch — we are sold out in so many places around the world. And we’re working really hard to meet demand.”

Earlier this week Apple addressed the LTE issue in a statement.

“We have discovered that when Apple Watch Series 3 joins unauthenticated Wi-Fi networks without connectivity,” the firm said. “It may at times prevent the watch from using cellular. We are investigating a fix for a future software release.”

The Series 3 is by far the most refined release yet, assisted by the new fitness-focused watchOS 4 software.

Is now the time for you to snag an Apple Watch? Or are you going to wait to see how the LTE issue plays out? Let us know @TrustedReviews on Twitter.


Unlike other sites, we thoroughly review everything we recommend, using industry standard tests to evaluate products. We’ll always tell you what we find. We may get a commission if you buy via our price links. Tell us what you think – email the Editor