Sony has said it is “investigating” claims there are a number of issues with the new PS4 update 2.0.
A number of users have taken to official forums and other online sites to outline issues they’ve been having with PS4 update 2.0.
These include problems with the PS4 not turning on after being put into Rest Mode, which is what Sony has renamed Sleep Mode.
Others are complaining that often their PS4 is turning off without warning, resulting in game installations being corrupted.
“We’re aware of issues reported by some PS4 users following the release of PS4’s latest system software update, v 2.00,” said a Sony representative to Game Informer.
“We’re investigating these issues and will provide an update once we have more information.”
It’s not clear how widespread these issues are at present. We have to say that we haven’t experienced any issues of this kind, but we have had issues where going into Sleep Mode causes the PS4 to eventually turn off entirely, meaning content isn’t installed until we turn it back on again.
Users having the issues advise those who are having issues with their PS4 not turning back on from Rest Mode, to unplug the console from the power source. Then touch the power button to clear the system of any residual power. Finally, plug the PS4 back in for a full system reboot.
The PS4 update 2.0, dubbed Masamune, contains long awaited features for the PS4 including Share Play, custom themes and background colours.
The update also allows users to upload videos and gameplay clips to YouTube, along with a dedicated YouTube app for watching other content.
Read more: PS4 update 2.0 – What you need to know
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
