The Samsung Galaxy S3 has been found to be the most fault prone smartphone currently on the market, just weeks before is superseded by the upcoming Samsung Galaxy S4.
According to claims data collated by a leading mobile phone insurer, the Samsung Galaxy S3 has lead the way in faulty handset reports, receiving more complaints and insurance claims than any other device on the market, including bitter rival the iPhone 5.
Results that are sure to be skewed slightly by the increased number of insurance policies taken out on costly, the data from MobileInsurance.co.uk have shown that high-end smartphones such as the Samsung Galaxy S3, are more prone to issues that lower end devices, although cheaper models are not without their issues.
Lining up behind the Samsung Galaxy S3 on the list of the most fault prone devices, rival the HTC Desire S is in second ahead of the more wallet friendly Nokia Lumia 610.
With the iPhone 5 not making the top ten of the most issue hit handsets, Apple is represented on the list of faulty devices by the iPhone 4 in fourth and the more recent iPhone 4S in sixth. The two handsets out of Cupertino of split by the BlackBerry Bold 9900 in fifth.
“We’ve already looked at the phones that get accidentally damaged the most, but that tends to be down to the user,” Jason Brockman, Director at MobileInsurance.co.uk, said. “Breakdowns and faults with the handset itself often can’t be avoided, so we wanted to let people know which phones most commonly experience faults so that they can avoid them.”
With the iPhone 3GS and BlackBerry Torch 9800 found to be the two most reliable devices, he added: “It seems those looking for reliability need to forget about having the most modern phone and revert back to trusty older handsets like the iPhone 3GS.”
With the data suggesting white hued handsets face more mechanical faults than their black or silver toned counterparts, the Sony Xperia S was found to be the seventh most issue hit handset, leading home the BlackBerry Curve 9220 and Samsung Tocco Lite 2 in eighth and ninth spots respectively.
Despite lengthy stock shortages that dramatically hit the handset’s launch period late last year, the Google Nexus 4 completed the top ten list of fault affected handsets.
TrustedReviews has contacted Samsung for comment on the S3 fault claims and will update this post with the company’s response shortly.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
