large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Why iPhone 8 users should download the latest iOS 11 update right now

Apple has started rolling out iOS 11.3.1, and you’ll want to download it right away if you’ve ever taken your iPhone to a third-party repair firm for a screen replacement.

That’s because the previous iOS update (iOS 11.3) managed to kill some people’s iPhone 8 displays.

Related: iPhone 8

Users who had gone to a non-Apple company for a screen replacement were affected by the issue and complained that, after downloading the update, their phones completely stopped responding to touch.

The iOS 11.3.1 update fixes this. As Apple explains in its release notes for the software, the update “addresses an issue where touch input was responsive on some iPhone 8 devices because they were serviced with non-genuine replacement displays”.

According to reports, a small microchip that powers the screen was to blame for the trouble.

Despite issuing the fix, Apple has reiterated that customers should not go to anyone other than Apple for screen repairs. “Non-genuine replacement displays may have compromised visual quality and may fail to work correctly,” the iOS 11.3.1 notes continue.

“Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.”

Were you affected by the touchscreen issue? Share your thoughts with us on Twitter @TrustedReviews.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have 9 million users a month around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.