The relatively new Galaxy Note 8 might not be as bug-free as Samsung originally hoped, as users complain over unresponsiveness.
It’s been reported that the Galaxy Note 8 has developed a nasty bug, which renders it unresponsive the instant either the default Contacts, Messages or Phone application are opened.
While we don’t know exactly what’s causing the issue, the folks over at SamMobile believe it has something to do with Qualcomm’s Snapdragon 835 processor on board North American variants of the handset.
We attempted to replicate the glitch on our European model, which features an Exynos 8895 Octa processor, but to no avail. That doesn’t necessarily mean Qualcomm is at fault, mind – there’s not enough evidence to suggest that the SD835 processor is dodgy.
Related: Galaxy Note 8 Review
Some users, on the other hand, are adamant that a rogue application has triggered the issue. However, even with Google Contacts – that’s the app many believe to be the culprit – installed, our handset functioned without fail.
It’s too soon to say whether the Snapdragon 835 is the culprit, so until we have more information, we’re going to reserve judgment. It’s certainly suspicious that a small subset of users in possession of the same variant are reporting the same bug, though.
Have you experienced a similar issue on your Galaxy Note 8? Be sure to let us know over on Twitter @TrustedReviews.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
