We may earn a commission if you click a deal and buy an item. This is how we make money.

How to make Skype calls with Amazon Alexa

Amazon Echo devices already let you make voice and video calls between each other for free. As of a more recent update, you can now extend the capability and make Skype calls, too.

As well as making standard VoIP calls, you can use Skype to call landline numbers, and you get 200 free minutes to use. This puts Alexa closer to Google Assistant, which already gives you free landline calls. Incoming calls can also be answered from your Echo devices.

Getting it all working requires a bit of configuration, but we’ll take you through the exact steps here.

Related: Which Amazon Echo should I buy?

Fire up the Amazon Alexa app and tap the menu button. Select Settings and tap Communications. Currently, there’s only one option: Skype. Tap the Plus icon next to Skype and choose Sign In. You’ll be redirected to a sign-in page, so just enter your Skype username and password when prompted.

Once signed in, you’ll get a page showing all the things that Alexa will be able to do with your Skype account. Tap Yes to continue.

Alexa Skype Step 1

Related: Amazon Alexa guide

Once complete, you’ll get a message telling you that your Skype is linked. Tap Done to confirm the changes. You’ll then see the screen that shows you that your Skype account is linked to Alexa. If you change your mind, you can tap the Unlink account button.

Alexa Skype Step 2

Just say, “Alexa, Skype <name of contact>” and the call will be made. The Skype skill will pull contacts from your Skype account; if you install the mobile version, you can synchronise the contacts from your phone with your account to make things easy.

If you want to call a number that’s not in your address book, you can just ask Alexa to call it (say the actual number) instead. Please note that the Skill can’t look up local business addresses, which is a limitation compared to the Google Assistant skill.

All calls made go out without a Caller ID. If you have a Skype phone number, then calls are made with this. You can’t synchronise your phone’s Caller ID as you can with Google Home calling, though.

Alexa Skype 3

Related: Google Assistant guide

Incoming Skype calls will ring your Echo devices. To answer, just say, “Alexa, pick up”. You’ll then be connected to your call. You can say, “Alexa, hang up” to put down any call.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have 9 million users a month around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.