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Apple update fail: New iPads bricked by iOS 9.3.2

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Apple’s latest iOS update has turned out to be a giant headache for iPad Pro owners.

Twitter has been flooded with complaints about the new iOS 9.3.2 update causing errors on this year’s 9.7-inch iPad Pro. According to reports, affected users are seeing an ‘Error 56’ pop-up shortly after installing the latest update. The ‘bricked’ machines then demand that users plug into them iTunes – which doesn’t fix the problem.

The reports on Twitter appear to only relate to the new 9.7-inch iPad Pro, rather than last year’s larger 12.9-inch variant. The latest update – iOS 9.3.2 – contained a number of bug fixes and security updates, as well as allowing users to activate Apple’s battery saving mode and night shift settings at the same time.

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The update was pushed to devices last night, causing the Apple Support Twitter page to be bombarded by owners of unusable iPads:

Apple hasn’t released an official statement acknowledging the issue, although the Apple Support Twitter account has responded to some affected users, advising that they restore their iPad Pro devices via iTunes.

If you own an iPad Pro, we’d recommend holding off on installing the new update until Apple can fix whatever is going wrong.

Related: iPad Pro 9.7-inch vs iPad Air 2

Watch: 9.7-inch iPad Pro – All you need to know

Have you experienced any issues with the latest iOS update? Let us know in the comments.

John

May 19, 2016, 1:35 am

I haven't had this problem, but a friend of mine did have ALL of her photos deleted by some crappy apple bug during an update.

And another friend had a TON of problems during an OS update and wanted to regress his OS version, but apple would not let him!!! Apple *forced* him to stay on the crappy version of the OS that he didn't want to use!

Man, sometimes it seems like apple really sucks.

Meanwhile, today google announced the most advanced, streamlined, user friendly and secure update process that has ever existed on a mobile platform. Google seems to be a lot better at writing software than apple is.

Hellionz

May 19, 2016, 3:36 am

I just attempted updating my iPad Air 2 and updated failed. The one time I didn't check if update was good, this happens. Had to restore.

Nicole Gorski

May 20, 2016, 8:17 pm

I've been trying to update my iPad Pro 9.7, but I keep getting a message that the update failed because I'm not connected to the internet (I most definitely am connected to the internet). I wasn't aware of the issue in your article until I went online searching for info on my issue. I will definitely not be updating yet now that I know this! Thanks for the info.

geogan

June 24, 2016, 11:38 am

WTF has Apple just done to my iPad Air??? Just bricked it by asking me to update to 9.3.2.... update failed with unknown error (5). Had to try an force reboot on iPad and now I just get recovery mode telling me to connect to iTunes. Can't update or restore. If I lose all my stuff off this there will be hell to pay for this...

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