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Miele WMR 560 WPS review




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Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS
  • Miele WMR 560 WPS


Our Score:



  • Exceptional build quality
  • Class leading performance
  • Fantastic features including TwinDos
  • Incredibly quiet


  • Just the price

What is the Miele WMR 560 WPS?

No, we haven’t made a mistake on that price, this is a flagship washing machine from the Miele W1 range and will set you back just shy of sixteen hundred pounds. It promises to be quiet, efficient, last for decades and be rammed to the cheeks with technology and features. One of its many innovations is Miele’s TwinDos detergent system, which uses capsules specially formulated for specific clothing such as silk and wool. You can still use standard detergent or liquid if you prefer, however, though the TwinDos system is very effective.

With 10 pre-set programmes on the control dial and a variety of options available to add on as well as another 14 pre-set programmes to use under the further programmes banner on the control dial, this machine really has a program for every conceivable type of wash load. And, just to complete the package, to protect from burst pipes the inlet hose is fitted with an electrical safety valve, which cuts off the water in the event of a fault or leak.

Miele WMR 560 WPS: How well does it wash?

For our tests we ran three different wash cycles; a 40°C cotton wash with a 6.4kg (80%) full load at 1600 spin speed, a 40°C cotton wash with a 3.6kg (40%) load at 1600 spin speed then the same wash using the cotton eco mode. The choice of an 80% load is more in tune with a genuine load as very few people stuff their washing machine to maximum capacity. We included a test stain strip in the first wash, stained with dried on ketchup, coffee, blood, red wine and engine oil. To keep the test balanced with other machines tested we used a major brand non-biological detergent washing powder for all tests. We ran an additional cycle with Miele’s supplied TwinDos detergent just to assess the results with that, too.

The Miele’s timings proved to be extremely accurate, the best we have yet tested with the first wash completing within one minute of the suggested time, 2hrs 34mins, indicated at the start. The second half-load wash came in 10mins earlier than the 2hrs 34mins advised and the final eco wash finished 2mins earlier than the indicated 3hrs 19mins.

Left to right: Juice, coffee, blood, wine, ketchup and oil. This excellent result was with our normal testing detergent. A following test using Miele's TwinDos system rendered even the oil almost invisible.

As you can see from the stain strip, the wash performance is the best we have seen in testing so far. All stains have been removed completely save an echo of the engine oil visible on our test strip. Again, in an endeavour to level the playing field we did not use any of Miele’s dedicated stain removal options for the main test. But we did the final test using Miele’s own TwinDos detergent, and the results were absolutely excellent with even the engine oil rendered almost invisible.

At this point in the review you probably won’t be surprised to hear that the Miele WMR560WPS went on to deliver excellent spin results in all three washes. All performed either exceptional or well above average with the first wash leaving 1.7kg (24%) of water from a dry 7.2kg weight of clothing, the second and third washes leaving 1.3kg (36%) and 1.1kg (34%) respectively from a 3.6kg dry weight of clothing. This is especially good in the eco wash as we have found these programmes tend to shirk a bit on the spinning (to save electricity) therefore leave more water in the clothing. Not the case with this little beauty.

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The TwinDos system automatically injects the liquid detergent and fabric conditioner at just the right time, and each one can last up to three months. You can fill the bottles with your preferred brand if you prefer.

Miele WMR 560 WPS: How noisy is it?

"Is it actually running? Well I can see the washing going round" was the opening remark upon setting it running. The Miele is by far the quietest washing machine we have ever tested and gave us serious testing issues.

Ambient noise in the test facility during daytime is around 45dB and on a typical wash cycle the Miele didn’t even register above that despite Miele’s claim of 46dB wash noise. Revisiting the test in the dead of night, the wash indicated around 44-45dB, which is a whisper in a library quiet. To put that in perspective we have tested noisier fridge freezers!

The spin cycle is just as fantastic too. Miele claims 72dB but even on maximum 1600 spin we only measured a staggeringly low 67dB. Again this is by far the quietest washing machine we have tested on any maximum spin, let alone one as fast as 1600rpm – our previous quietest, the Samsung WF90F7E6U6W, 'only' spins at 1,400rpm.

During the wash and the spin the machine itself was absolutely solid and didn’t wobble or vibrate to any appreciable level at all. Washing machines simply do not get any better built, better featured or quieter running than this.

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A selection of Miele's own CapDosing washing capsules, each designed for a specific type of wash or fabric.

Miele WMR 560 WPS: What is it like to use?

Fabulous. The easy to read four-line white text digital display logically takes you through all the options and we almost immediately became a big fan of the TwinDos system for its convenience. The detergent is injected at the perfect point in the cycle, up to three times per wash depending on the program, and allows the Miele to promise the perfect wash for up to 19 different garment types.

The fascia is a little old-school but benefits from it combining the absolute simplicity of a dial selector from program and an LCD control panel for the add-ons and fine tuning of the wash. The display has an accurate countdown timer and indicates what stage the wash is at and to let you know when it will finish. It also offers information about energy and water consumption, state of the detergent dispensers and so on. Miele has gone to some lengths to make the operation idiot proof and as we managed to use it without even looking at the manual, job done.

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The enormous porthole is easy to load and the double-glazed door opens and closes with the sort of solid surety you would expect from a premium car. The bright LED drum lighting is stunning and will stop those rogue socks getting lost in the dark recesses of the drum, too.

The drum itself is a Miele SoftSteam Honeycomb design and, along with the pre-ironing option, promises to gently smooth clothes for easier ironing. The whole machine comes with proper battleship build quality throughout, with every component feeling heavily over-engineered. Miele is pretty confident in its longevity too, offering a five-year guarantee as standard.

Miele WMR 560 WPS: What programmes does it have?

Well we couldn’t find a program to make the tea but it does have a program for almost everything else. There are the standard cotton, woollen, delicates, mixed and sportswear on the control knob together with denim, minimum iron and shirts. There is an Express 20, which is a super-fast wash to refresh lightly soiled clothing and a Quick Power wash that does a full wash in an hour.

There is also a further programmes position on the dial that will open a plethora of extra pre-set wash programmes, 14 to be precise, for all manner of things including duvets, curtains, pillows, silks and dark garments. Add this together with the ability to save up to 10 ‘custom’ user-made favourite cycles and all the different options including up to three stain-removal options per wash, and you can see that this is the most comprehensively program-rich washing machine on the market today.

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Each bottle should last for up to three months, so you don't even have to fill it with detergent before each wash.

Miele WMR 560 WPS: How much will it cost to run?

Ironically, not very much at all! That is of course very good news as your purse will be aching significantly from buying this product in the first place. The figures we achieved would indicate around £30.82 per year in electricity. If you were paying for metered water, there would be an extra £20-or-so in water over the year too. The Miele’s eco mode was a true eco by saving you water – 10 litres per wash to be precise – and was marginally cheaper to run. If you were to take advantage of the 24hr delay start option and had an Economy 7 electricity tariff, you could set this to run when the electricity was cheaper and make even more savings

All figures were based on an average UK household use (200 x 40°C 80% max load and 40 x 40°C 40% half load with a 50/50 split on normal and eco programmes).

Specific figures for power and water use are available on the Miele WMR 560 WPS specs page

Should I buy the Miele WMR 560 WPS?

If you can afford it yes, definitely! Other than the fairly outrageous asking price we can find absolutely nothing to fault with this machine and many, many things to celebrate. It is fantastically well built, offers class leading features, the best noise output and wash performance results we have seen, and does all this in a properly environmentally and economically friendly way.

If the WMR560WPS was a car it would be a top-spec S-Class Mercedes, boasting outstanding quality and plenty of tricks up its sleeve but being discreet about them. Yes, OK, it is very expensive, but the Miele WMR560WPS is simply the best washing machine in the world right now.

Next, read more washing machine reviews

Overall Score


Marcel K

June 9, 2014, 11:58 am

Yes, the price may look a bit 'outrageous', but there is one aspect to consider, which most people tend to forget: Quality.

My parents had a Miele washer and dryer. They lasted more than 25 years, with heavy daily use. So I decided to buy a Miele washer/dryer as well. I remember the 3 sweaty delivery guys carrying the machine up to the 4th floor complaining how they hated Miele machines. They were much heavier than other brands, despite others putting concrete blocks into theirs to weigh them down for the spinning cycles. Miele just used solid metal... It cost almost twice as much as the next best machine at the time. In 14 years, how many times did I have to call the repairman? Not once. And during all that time, it cleaned all types of clothes perfectly, even on 30 degrees (something else to consider if you love your dark clothes).

Sadly, I moved to a country where one can't get Miele, so I bought a Samsung all-singing-all-dancing-top-of-the-line washer/dryer. Even on 50 degrees, some stuff just doesn't get clean.Two weeks after the one-year warranty expired, the machine stopped working and cost me more than 10% of the list price to get fixed (and a lot of hassle). These days, each time I press the Start button, I say a little prayer...

So forget about the upfront price and think about the long-term cost and benefit. Miele is one of the few German brands who haven't compromised on quality over the decades.

Prem Desai

June 9, 2014, 12:14 pm

Thank you for finally reviewing a Miele washing machine (though you have picked on one of the more expensive ones!!).

One of the cons of owning a Miele washing machine is that they last so long that you get bored looking at the same machine for over 10 years!!

Humour aside, it is worth noting that their 5 year warranty is for parts AND labour and covers all of the machine.

My recent experience with other manufacturers is that their extended warranty covers parts only (AEG comes to mind) and this has to be fitted by their engineer at their hourly rates. Others (LG comes to mind) have different terms for different parts e.g. Motor 5 years, seals 2 years, etc.

In case you can't tell, I am a big fan of Miele appliances and own quite a few. If you value piece of mind, then you can't go wrong with a Miele.


June 9, 2014, 1:49 pm

Unfortunately we all can't plop down the money for such a machine.When you can get decent machines for less than a fifth of the price of this. And for a lot of people it is more affordable to spend 300 quid every five years (assuming they all last this long) than 1,600 for this and hope it lasts 25 years.

That said..I wouldn't say no to one. Next step - a washing machine to sort and load the clothes for you.

Prem Desai

June 9, 2014, 1:56 pm

Spot on. They're one of the few manufacturers who still make their own appliances and to their standard - then they work out what price they can sell them for.

Even their cheapest machine is built like a tank and lasts forever.

Prem Desai

June 9, 2014, 2:00 pm

Understand where you're coming from. Miele do make cheaper machines however. These are exceptionally good too.

There's no hoping it will last 25 years - it will.

I don't completely agree with your statement about a new machine every 5 years - they can break down whenever. This whenever factor is stressful. Additionally, these Miele machines don't leak or have bent seals or wake up the neighbourhood.

Take advantage of retailers offers of buy now pay later or interest free credit. That should take take of the upfront cost. Once you've had a Miele, you'll understand what it's all about ....

Hugh Sihwa

June 9, 2014, 6:50 pm

Miele parts are outrageous when the washing machine fail. £200 for a door


June 9, 2014, 11:00 pm

We got a cheaper model for a mere £1150. We haven't had it long enough to comment on its longevity but it does a very nice job washing the clothes, is gentle on them and very quiet. We haven't really taxed it yet but we bought something that we knew will cope when we start a family.

If you want a quality washing machine buy a Miele. You don't have to go for the flagship model; they go a lot lower than this while still giving great quality.

They're also supposed to make the best vacuum cleaners; it'd be good to see a review of some.

Only the second-best for dishwashers though; Bosch pips them to the post there.

Still, not bad for a brand most people haven't heard of. I guess you don't need marketing when you get such great word-of-mouth (must be a lesson there somewhere).


June 10, 2014, 6:41 am

I could understand paying £1.6k if they guaranteed the thing for 25 years. It's all very well trading on this 25 year mythology, but then they should stand by the mythology. After all, if it is true, it really shouldn't cost them anything. Or are you saying your machine was 26 years old?

Hugh Sihwa

June 10, 2014, 9:03 pm

My washing machine is novotronic W1512. The door hinge broke when it was 5years 6 months old. Unfortunately Miele do not sell the hinge on its own, you have to buy the expensive whole door. Before you buy this machine google warrant and repair costs on Miele washing machines.


June 10, 2014, 10:13 pm

That is quite interesting. Under UK/EU law my understanding is that your statutory customer rights last for 6 years. That does not mean you get a 6-year new for old guarantee come-what-may, but it does mean that the RETAILER must address your legitimate complaints during that period. What counts as legitimate depends on the expectations set for the product. If Miele put it about that their product is good for 25 years, then I guess you have a reasonable expectation that the door is not going to fall off before 6 years.
My understanding also is that you have to fight damned hard to get your statutory rights honoured. Most retailers first fob you off with 12 months, then they try to off-load their statutory responsibility onto the manufacturer. The burden rests with the retailer, and lasts 6 years - remind them of it forcefully.


June 15, 2014, 10:36 am

Our Cylinda washing machine (inherited from mother) broke now after 33 years. Never done any service on it. So I need a new machine. If offered a long warranty, I could pay a lot of money, but 5 years doesn't feel like a long warranty in this context.

Jose Miguel Perez

September 4, 2014, 10:05 am

Dear Richard, I was wondering if you found any problem with the rinse as the latest Which? magazine states that in the model WMF 120 (the entry level of the model you have reviewed) "the rinse could be better." In fact this apparent problem puzzles me since past models of Miele have been outstanding in every feature, apart from the price, and it is hard to believe that the new generation of Miele WM works worst than previous ones.

Kind regards

David van der Zande

April 14, 2015, 10:48 am

Yeah. Rinsing is horrific on Miele machines. I always select the "extra water" option with an extra rinse. Otherwise the rinsing is not good enough. It's simply too water efficient.


June 11, 2015, 9:05 am

one of the worst laundry machines :
1- too expensive
2- i bought one and after 1 year its Computer chip stopped working
3-after 1.5 years i had to replace the rubber of the door
needs maintenance with special expensive liquid all the time


July 8, 2015, 10:32 am

So all replaced under the 5 year warranty without you shelling out any money. Inconvenient certainly but that doesn't automatically make it "one of the worst laundry machines". Sadly, even the best built machines will fail within their warranty period sometimes.

What makes it one of the worst laundry machines and what model do you have?


July 8, 2015, 10:44 am

You should have approached them, especially if the machine has a 5 year warranty. Normally they are pretty good if parts like the door fail as quickly as that and it's not been subjected to abnormal wear and tear. How did the door hinge break? If it's anything like the hinge on mine it's a hugely over-engineered part, you could fit it to a barn door and the door would break first.

Grinch Jones

August 4, 2016, 8:53 pm

It's not all about most washes per pound either - to use the car example, a Mercedes S Class is not cheap on any level, but if you can afford it, its nice to own and experience quality. If you do keep it 25 years it may even make economic sense, but that is not the only factor for those who can afford them. And yes, the best cars go wrong too. Although the most reliable cars are not the most expensive, where with appliances there tends to be a correlation of price/reliability.

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