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HP Envy 4500 - Performance and Verdict

By Simon Williams

Updated:

Awards

  • Recommended by TR
HP Envy 4500

Summary

Our Score:

9

User Score:

HP Envy 4500 - Print Speeds

HP rates the Envy 4500 at 8.8ppm in mono and 5.2ppm in colour, both respectable speeds. We got somewhere near the mono speed, with our 20-page test giving 7.7ppm, though the more typical five-page document only gave 5.3ppm.

Our five-page, colour test came in at 2.3ppm. Even so, speeds were comparable to some of the machine’s main competitors. Duplex print, which is standard on the machine, gave a good speed of 3.9 sides per minute.

A word should be said about HP’s draft print. In most cases draft print really is only suitable for internal drafts which you’re going to mark up before editing.

HP Envy 4500 - Open

Here, though, it’s very close in quality to normal mode print and could easily be used as the default setting for most work. Print speed in draft mode is only marginally faster than normal – we measured it at 7.9ppm – but there is presumably some ink use saving as well.

An A4 copy took 48 seconds, which is not particularly quick, and 15 x 10 cm photos took around 1 minute 20 seconds, which is fair.

HP Envy 4500 - Print Quality and Costs

Print quality is generally very good, with sharp, dense black text and bright, resonant colour graphics. There was some slight banding in colour fills noticeable from our test machine and the printer, as with many HP machines, has the annoying habit of reducing duplex pages by around 10 percent in size.

Using the XL version of both cartridges, page costs come out at 4.5p for mono and 9.8p for colour, both of which are on the high side, even for a printer in this price range.

HP Envy 4500 - Cartridges

Should I buy an HP Envy 4500?

In its target market, for those wanting a printer to handle output from portable devices as well as, maybe, from a desktop PC, the machine does well. Direct competitors are things like Canon’s PIXMA MG3550 which is cheaper to run, about the same speed, but not as easy to use, as it has no display.

HP’s ePrint, the first wireless print technology to get off the ground, stands up well to others and it’s very easy to print to the Envy 4500 from a variety of platforms.

Verdict

If you’re on a tight budget and need easy wireless connection from smartphone or tablet, the HP Envy 4500 could be just your machine. It stands up well against the obvious competition and benefits from its LCD display and neat, unobtrusive design.

londoncalling

February 16, 2014, 8:54 pm

It seems to cost about a third more than the review price. Which retailers are selling it for £49.99?

Prem Desai

February 17, 2014, 9:12 am

Really confused by this printer.

HP have enough budget devices out there already and envy is their premium moniker.

So is this their premium budget offering?

Sandyboss

March 16, 2014, 4:23 pm

Amazon. Post free.

KRMorben

May 16, 2014, 6:49 pm

Argos - May 2014 (Probably double next week, then half price the week after).

jagurus

October 8, 2014, 1:34 pm

Staples have it on offer for 49.99 as of now.

Ron

December 9, 2014, 5:35 pm

My HP ENVY 4500 e-All-in-One goes to sleep, then turns off. I can't turn it on with the On/Off button, I have to unplug the machine. what am I doing wrong?

ree

December 15, 2014, 7:20 pm

Staples in Swindon was £69.99, John Lewis was £49.99

jagurus

December 17, 2014, 3:22 pm

Yeah I decided to get the Envy 5530 on Black Friday for £49.99 instead, much better printer than the 4500.

Bob

February 23, 2015, 6:23 am

print and scan quality is fine. but prepare to troubleshoot this device everytime you want to use it. It is constantly offline, just google "HP ENVY 4500 offline" and you will get 100s of hits of people with the same problem. they have not released a fix yet.

The HP support page will recommend you to download the HP Scan doctor, which will scan your computer and "auto fix" your problems. After scanning it will claim that your device is now online, and they fixed your issue. Meanwhile the device is still offline.

Using the HP Scan doctor's "uninstall and reinstall" option to fix this problem will have the program uninstall all the drivers on your computer, restart your computer, then do nothing. So now you have to download and reinstall drivers manually.

Be prepared to do this every few days you want to use HP ENVY 4500 once it goes offline, its gone forever. Other than that though, the scan and print quality is great for the price.

mo15

July 20, 2015, 9:26 pm

The Most Horrible Printer I Have Ever Had To Work With!!!!!!!! 90 % of the time I have to work on it to get it to even work!

Te new Guy

August 20, 2015, 5:21 pm

Took It back. Very bad printer. Was charged for pages that were not printed correctly. When i tried to print off my computer it missed have the stuff i wanted printed. They also were keeping tabs on the pages i was printing. I used to love HP. I now think I will never buy from these people again. This printer was very slow.

rman17

December 5, 2015, 3:07 pm

Greatest printer I have ever had...bought 3 and none of them have gave me any problems. The wireless feature is great!

Laszlo Miko

December 6, 2015, 2:29 pm

I curse the day i bought this printer..If i am lucky enough to get the printer to feed the hp photo paper in than it will be miss aligned, or photo will be printed from half way(missing the top of the picture) shall i continue??? Its perfect if you have a lot of space in your bin and needs to be filled with something...as a printer??? a massive NOOOO. they tricked me into buying this with the hp instant ink... bare in mind that 75% of your pages will be used to try to get a decent picture... I never ever in my whole life had to use 25 pages to get a decent photo out of them,...Waste of money... instead of buying this piece of garbage you rather throw the money out the window, will save you going to shops

Peggy Alcorn

December 12, 2015, 11:54 pm

I had a HP Envy 114c for years. I loved it, and it performed well. When it finally bit the dust, I purchased a HP 4500. I rue that day. So far it has not performed a single function without a two hour session with HP service. This is a terrible example of what we are capable of doing! And, as usual, HP has no problem at all with changing the end date of your warranty to avoid free service! I will be returning it pronto and buying a printer that works as advertised. Grade E - Not excellent, remember school.

Peggy Alcorn

December 12, 2015, 11:57 pm

I cancelled HP instant ink on the first day. It took hours, but an HP tech finally got it to print ONE page. It was a status page and it showed 18 pages printed. Never trust anything from HP!

Peggy Alcorn

December 12, 2015, 11:57 pm

Do you work for HP????

Rick Harris

January 12, 2016, 7:03 am

After trying Canon Pixma competitor and finding it a disaster (wifi link totally unstable), I've had no such problems with this. It's been very reliable, easy to use, and quiet printing too.
The only slight gripe is that it's quite ink-hungry, but I don't tend to print much as it's a 2nd printer for me, so not bothered really.
Despite the many negative comments below, if you are a Mac user, or iPad owner, this is a good choice vs Canon.

Teri Buck

July 20, 2016, 9:16 pm

I hate this 4500. It worked pretty well gor the first 3 weeks, but now all of a sudden, every time I want to use it, I have to delete then reload the printer...ARE YOU SERIOUS?????????? Enough is enough and I am head to the store, 90 miles away, just to get a different printer. So disappointed HP, so disappointed.

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