Home / Computing / Printer / HP Envy 4500 / Performance and Verdict

HP Envy 4500 - Performance and Verdict

By Simon Williams



  • Recommended by TR
HP Envy 4500


Our Score:


HP Envy 4500 - Print Speeds

HP rates the Envy 4500 at 8.8ppm in mono and 5.2ppm in colour, both respectable speeds. We got somewhere near the mono speed, with our 20-page test giving 7.7ppm, though the more typical five-page document only gave 5.3ppm.

Our five-page, colour test came in at 2.3ppm. Even so, speeds were comparable to some of the machine’s main competitors. Duplex print, which is standard on the machine, gave a good speed of 3.9 sides per minute.

A word should be said about HP’s draft print. In most cases draft print really is only suitable for internal drafts which you’re going to mark up before editing.

HP Envy 4500 - Open

Here, though, it’s very close in quality to normal mode print and could easily be used as the default setting for most work. Print speed in draft mode is only marginally faster than normal – we measured it at 7.9ppm – but there is presumably some ink use saving as well.

An A4 copy took 48 seconds, which is not particularly quick, and 15 x 10 cm photos took around 1 minute 20 seconds, which is fair.

HP Envy 4500 - Print Quality and Costs

Print quality is generally very good, with sharp, dense black text and bright, resonant colour graphics. There was some slight banding in colour fills noticeable from our test machine and the printer, as with many HP machines, has the annoying habit of reducing duplex pages by around 10 percent in size.

Using the XL version of both cartridges, page costs come out at 4.5p for mono and 9.8p for colour, both of which are on the high side, even for a printer in this price range.

HP Envy 4500 - Cartridges

Should I buy an HP Envy 4500?

In its target market, for those wanting a printer to handle output from portable devices as well as, maybe, from a desktop PC, the machine does well. Direct competitors are things like Canon’s PIXMA MG3550 which is cheaper to run, about the same speed, but not as easy to use, as it has no display.

HP’s ePrint, the first wireless print technology to get off the ground, stands up well to others and it’s very easy to print to the Envy 4500 from a variety of platforms.


If you’re on a tight budget and need easy wireless connection from smartphone or tablet, the HP Envy 4500 could be just your machine. It stands up well against the obvious competition and benefits from its LCD display and neat, unobtrusive design.


February 16, 2014, 8:54 pm

It seems to cost about a third more than the review price. Which retailers are selling it for £49.99?

Prem Desai

February 17, 2014, 9:12 am

Really confused by this printer.

HP have enough budget devices out there already and envy is their premium moniker.

So is this their premium budget offering?


March 16, 2014, 4:23 pm

Amazon. Post free.


May 16, 2014, 6:49 pm

Argos - May 2014 (Probably double next week, then half price the week after).


October 8, 2014, 1:34 pm

Staples have it on offer for 49.99 as of now.


December 9, 2014, 5:35 pm

My HP ENVY 4500 e-All-in-One goes to sleep, then turns off. I can't turn it on with the On/Off button, I have to unplug the machine. what am I doing wrong?


December 15, 2014, 7:20 pm

Staples in Swindon was £69.99, John Lewis was £49.99


December 17, 2014, 3:22 pm

Yeah I decided to get the Envy 5530 on Black Friday for £49.99 instead, much better printer than the 4500.


February 23, 2015, 6:23 am

print and scan quality is fine. but prepare to troubleshoot this device everytime you want to use it. It is constantly offline, just google "HP ENVY 4500 offline" and you will get 100s of hits of people with the same problem. they have not released a fix yet.

The HP support page will recommend you to download the HP Scan doctor, which will scan your computer and "auto fix" your problems. After scanning it will claim that your device is now online, and they fixed your issue. Meanwhile the device is still offline.

Using the HP Scan doctor's "uninstall and reinstall" option to fix this problem will have the program uninstall all the drivers on your computer, restart your computer, then do nothing. So now you have to download and reinstall drivers manually.

Be prepared to do this every few days you want to use HP ENVY 4500 once it goes offline, its gone forever. Other than that though, the scan and print quality is great for the price.


July 20, 2015, 9:26 pm

The Most Horrible Printer I Have Ever Had To Work With!!!!!!!! 90 % of the time I have to work on it to get it to even work!

Te new Guy

August 20, 2015, 5:21 pm

Took It back. Very bad printer. Was charged for pages that were not printed correctly. When i tried to print off my computer it missed have the stuff i wanted printed. They also were keeping tabs on the pages i was printing. I used to love HP. I now think I will never buy from these people again. This printer was very slow.


December 5, 2015, 3:07 pm

Greatest printer I have ever had...bought 3 and none of them have gave me any problems. The wireless feature is great!

Laszlo Miko

December 6, 2015, 2:29 pm

I curse the day i bought this printer..If i am lucky enough to get the printer to feed the hp photo paper in than it will be miss aligned, or photo will be printed from half way(missing the top of the picture) shall i continue??? Its perfect if you have a lot of space in your bin and needs to be filled with something...as a printer??? a massive NOOOO. they tricked me into buying this with the hp instant ink... bare in mind that 75% of your pages will be used to try to get a decent picture... I never ever in my whole life had to use 25 pages to get a decent photo out of them,...Waste of money... instead of buying this piece of garbage you rather throw the money out the window, will save you going to shops

Peggy Alcorn

December 12, 2015, 11:54 pm

I had a HP Envy 114c for years. I loved it, and it performed well. When it finally bit the dust, I purchased a HP 4500. I rue that day. So far it has not performed a single function without a two hour session with HP service. This is a terrible example of what we are capable of doing! And, as usual, HP has no problem at all with changing the end date of your warranty to avoid free service! I will be returning it pronto and buying a printer that works as advertised. Grade E - Not excellent, remember school.

Peggy Alcorn

December 12, 2015, 11:57 pm

I cancelled HP instant ink on the first day. It took hours, but an HP tech finally got it to print ONE page. It was a status page and it showed 18 pages printed. Never trust anything from HP!

Peggy Alcorn

December 12, 2015, 11:57 pm

Do you work for HP????

Rick Harris

January 12, 2016, 7:03 am

After trying Canon Pixma competitor and finding it a disaster (wifi link totally unstable), I've had no such problems with this. It's been very reliable, easy to use, and quiet printing too.
The only slight gripe is that it's quite ink-hungry, but I don't tend to print much as it's a 2nd printer for me, so not bothered really.
Despite the many negative comments below, if you are a Mac user, or iPad owner, this is a good choice vs Canon.

Teri Buck

July 20, 2016, 9:16 pm

I hate this 4500. It worked pretty well gor the first 3 weeks, but now all of a sudden, every time I want to use it, I have to delete then reload the printer...ARE YOU SERIOUS?????????? Enough is enough and I am head to the store, 90 miles away, just to get a different printer. So disappointed HP, so disappointed.

Pansy Blackwell

December 7, 2016, 11:51 pm

I purchased this HP 4500 model in May of 2015. It printed well for the price, at first.
Now, in December 2016, it's giving me problems. It went off-line. I got it back on?
I don't know. I used up half of my ink levels trying to restore the functions. Test pages and so forth. I have tried everything to get the printer to work like new again. I used this printer only sparingly. Only used about three cartridges since I got it home. Troubleshooting isn't working. Unplugging and restarting hasn't worked. I typed and printed out a page for a neighbor, just last week. Now, it's went South on me.
This is my second HP printer. The first entry-level printer lasted about four years.
This 4500 series can't make it two years. I had my doubts about this printer. My advice is don't purchase this printer .

Mike J

February 8, 2017, 10:52 pm

I have both Mac and Windows computers. Several iPads and iPhones. Zero issues.


March 15, 2017, 4:42 am

This printer is junk. Sure, it works as intended... Only one small problem. A common issue is it will NOT print BLACK! Yeah, practically the only thing you need a printer for the HP 4500 has issues with. Last time I ever buy a HP product because this printer only worked the first time I used it for a few days. Turned it on a few months later to print something else. Surprise surprise, there is an issue despite having 90% ink left!


June 16, 2017, 3:34 pm

Personally, I have yet to have a major issue with the printer. My friend gave it to me after he thought it was broken and just had it sitting on his desk (just needed more ink). It works just fine and I have personally owned it for a couple years now and it is still working just fine with no issues. I'd say overall it's a pretty good printer!

Keith Devlin

June 23, 2017, 6:17 pm

Inkjet printer cartridges, by design, dry out after months without use. They have the print head built into the cartridge, this is to stop a printer breaking by a built in print head getting blocked with drying ink: you can just buy a new cartridge. The alternative is needing to buy a new printer, so, I think you should perhaps be glad that you don't need to buy a new printer, and just a new cartridge, due to your negligence and lack of printing, if only as maintenance c;

comments powered by Disqus