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HP Color LaserJet Pro M252dw review




  • Recommended by TR

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HP Color LaserJet Pro M252dw
  • HP Color LaserJet Pro M252dw
  • HP Color LaserJet Pro M252dw - Display
  • HP Color LaserJet Pro M252dw - USB
  • HP Color LaserJet Pro M252dw - Cartridges
  • HP Color LaserJet Pro M252dw - Feature Table
  • HP Color LaserJet Pro M252dw - Print Speeds and Costs


Our Score:



  • Top-panel USB socket
  • Multi-purpose paper feed
  • Quiet when printing


  • Only 150-sheet paper tray
  • Slow Economode print
  • Flimsy USB socket cover

Key Features

  • Duplex print
  • 18ppm claimed top speed
  • Mobile print from iOS and Android
  • Colour touchscreen control
  • USB and Ethernet connections
  • Manufacturer: HP
  • Review Price: £170.00

What is the HP Color LaserJet Pro M252dw?

The HP Color LaserJet Pro M252dw is a small office or home office (SOHO) A4 colour laser printer with duplex printing, a colour touchscreen and compact form. It can be used over a wired network or wirelessly as with quick setup via NFC for some mobile devices.

When we reviewed its predecessor, the HP LaserJet Pro 200 Color M251nw SOHO colour laser, we gave it a good 7/10.

The new model, the more neatly named Color LaserJet Pro M252dw, despite its similar number, has several significant upgrades.

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HP Color LaserJet Pro M252dw – Design and Features

The case is brand new, sporting a slightly wedge-shaped, white finish with a dark grey inset on top for the output tray. A flip-up, 73mm colour touchscreen gives good control of the printer and can also be used to display photo thumbnails or HP’s online apps. It's nicely sensitive and supports swipes and touches.

HP Color LaserJet Pro M252dw - Display

On the opposite side of the top cover is a socket for USB drives, protected by a rather flimsy-looking, spring-loaded flap. This is a more convenient position than the typical front panel socket.

At the bottom of the front panel is the main paper tray, which has a capacity of just 150-sheets. We’ve complained before that this capacity is too low for even a small office, where 250 sheets would be a better compromise. Even low-end inkjet printers offer this kind of capacity. There’s no option for an extra tray, either, though there is a single-sheet multipurpose feed, directly above the main tray.

HP Color LaserJet Pro M252dw

HP Color LaserJet Pro M252dw – Drivers and Cartridges

The printer is compatible with HP’s own PCL printer language and with PostScript level 3 in emulation, so is equally happy connected to a PC or a Mac. If you use its wireless connection, you open up a whole new field of direct and remote printing from a wide variety of devices, including those on iOS and Android platforms.

As well as being able to print via HP’s ePrint service, you can print directly from wireless devices and connect them using NFC tap-and-go, if they support this feature.

The four integrated drum and toner cartridges slot into a rack which pulls out from the front of the Color LaserJet Pro M252dw, making it very quick and easy to maintain. Like the paper tray, we’d like to see a higher capacity to these cartridges, but now at least there are high-capacity versions of the colour as well as the black cartridges.

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HP Color LaserJet Pro M252dw – Print Speeds

HP claims a top speed of 18ppm for the Color LaserJet Pro M252dw, in both mono and colour print. We measured 8.8ppm on our 5-page mono text document, rising to a true 14ppm on the longer 20-page test. This isn’t bad for a colour laser in this price range.

Our five-page text and colour graphics document gave 8.3ppm and the 20-page document printed as a duplex test – duplex print is now standard – gave a respectable 9.2 sides per minute. 15 x 10cm photos took between 14s from a USB drive, to a rather laid-back 1 minute 12s from an Android smartphone.

HP Color LaserJet Pro M252dw - USB

HP Color LaserJet Pro M252dw – Print Quality and Costs

The quality of the prints is excellent on black text, with crisp, dense characters and no sign of spatter. Solid colours are also just that: bright and with no banding and registration of black and colour is, in general, good.

Colour photos come through well-detailed and with good overall colours, though default settings make them slightly darker than the originals and some shadow detail is lost.

The printer is unusually quiet, with measured peaks of just 59dBA at half a metre.

Using the XL versions of the drum and toner cartridges gives page costs of 2.8p for black and 10.1p colour. These are both lower than the LaserJet Pro 200 Color M251nw, with the colour cost being 2p per page cheaper. In comparison with other colour lasers in the same price range, it’s now highly competitive.

HP Color LaserJet Pro M252dw - Cartridges

Should I buy an HP Color LaserJet Pro M252dw?

There are quite a few inexpensive colour laser printers around, including the Dell C1760nw and the Brother HL-3140CW. Both of these machines are noticeably cheaper than the HP offering, but the Dell is a lot more expensive to run, with a colour page cost of over 15p and neither machine offers duplex print. The Brother machine does have a 250-sheet paper tray, though.

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There’s a lot to like about the HP Color LaserJet Pro M252dw, from its smart looks to its versatile wireless connection and duplex print. We’d like to see a higher capacity paper tray – or an option for a second tray – but other than that, it’s a very good choice for anybody who needs quality black and colour laser print, without a high purchase cost.

Overall Score


Scores In Detail

  • Features 9
  • Print Quality 8
  • Print Speed 9
  • Value 8


May 1, 2015, 10:20 pm

printer duty cycle is 30,000 pages/mon, 150 sheet tray, is 200 tray refills/mon; if you assume 21.2 working days/month, then the tray has to be refilled 9.2 times per working day. I would like to at least see an option for a 500 sheet try that replaces the 150 sheet tray so you can open a ream of paper and put it all in the tray at once. sometimes hp design choices just don't make much practical sense.

Rob Anybody

June 9, 2015, 9:42 am

The suggested duty cycle is not 30,000 pages per month, this is only the possible achievable maximum.
The suggested monthly volume is 250 to 2,500 pages.
For my needs the 150 sheet tray is more than enough.

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