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Dell Inspiron 13 5000 review



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Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)
  • Dell Inspiron 13 5000 (5368)


Our Score:



  • Stylish metallic-grey design
  • Decent performance
  • Good keyboard and trackpad


  • Terrible screen
  • Touchscreen can be unresponsive
  • Battery life just short of rivals

Key Features

  • 13.3-inch Full HD display
  • Convertible design with 360-degree hinge
  • Intel Core i3-6100U, i5-6200U or i7-6500U
  • 4/8/16GB RAM
  • 500GB HDD or 256GB SSD
  • Manufacturer: Dell
  • Review Price: £799.00

What is the Dell Inspiron 13 5000 (5368)?

The latest version of Dell’s Inspiron 13 5000 line is an intriguing product. It’s a laptop/tablet hybrid device with a touchscreen that’s attached via a 360-degree hinge that allows for it to be completely flipped around into a tablet-like form.

That in itself is nothing new, but what Dell has also done is to keep costs impressively low, with this machine available from just £499. Add a smart design and a wide range of spec options and you have a machine that should be ideal for an array of different buyers.

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Dell Inspiron 13 5000 (5368) – Design and Features

Dell's long had an eye for making great-looking products, even at the budget end of the market, and the 5368 is no exception. The company’s favoured gun-metal grey adorns most of the machine, and although it’s just a paint finish on a plastic chassis, it looks great.

Helping complete the look are lots of nice little touches, such as the fact that the back of the screen and the keyboard surround are both single pieces of plastic, so there are no seams to break up the clean lines. Similarly, the screen surround uses a contrasting black plastic that blends in that much better with the darkness of the screen itself.

Dell Inspiron 13 5000 (5368)

It’s just a shame Dell felt the need to add little screen-protecting rubber bumps to either side of the keyboard.

One thing this machine can’t claim, though, is to be all that thin and light. While it’s still relatively so, dimensions of 325 x 224 x 20.4mm and a weight of 1.62kg make it noticeably heftier than non-touchscreen ultrabooks such as the Lenovo Ideapad 710S or Dell’s own XPS 13.

This has allowed Dell to squeeze in better connectivity options than you’ll get on those machines, though. Here you get not two but three USB 3.0 ports and a full-size HDMI, which is far more convenient than the micro/mini video outputs on slimmer machines.

You also get a headphone jack, SD card reader and a Kensington lock slot for keeping this laptop affixed to a desk. There’s not room for a wired network connection, but you do of course get 802.11ac Wi-Fi and Bluetooth 4.0.

Dell Inspiron 13 5000 (5368)

Continuing the great first impressions is the keyboard. The layout is good and the key action is nicely defined, making it easy to tell you’ve pressed a key properly. It’s also backlit and there are two brightness levels as well as the option to turn it off completely. Although the review sample we have here uses a US layout, a UK version is available too.

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The trackpad doesn’t let the side down, either. It offers accurate tracking, a smooth-gliding plastic surface and a responsive and precise one-button click action.

Dell Inspiron 13 5000 (5368) – Screen and Audio

Sadly the Inspiron 13 5000 is brought crashing back to earth by the quality of its screen. From the moment you fire this laptop up, it’s clear the screen has some serious issues.

Viewed absolutely straight on, it’s OK. Colours seem accurate, there are plenty enough pixels thanks to an ample 1920 x 1080 resolution and there’s a decent level of contrast, so it doesn’t look dull or washed out.

Dell Inspiron 13 5000 (5368)

However, move even slightly off axis in any direction and an annoying graininess is introduced. This isn’t just annoying from a technical image quality point of view, but it's also physically uncomfortable to view, as it has a shimmering quality to it that makes it slightly difficult to focus properly on the image. It’s quite a common effect on cheap screens, and while some devices can sort of get away with it, for a 2-in-1 like this it just feels unforgivable.

Add in the inevitable reflections of the glass touchscreen and it just can’t hold a candle to more conventional ultrabook screens, while plenty of high-quality tablets do far better for the same money.

Putting it to the test with a colorimeter, there’s little to redeem this display. Its maximum brightness is just 257nits – some way behind the 300-350nits of most ultrabooks – making use in bright conditions less than ideal.

Coverage of the sRGB colour space is also just 59.8%. I suspect this may be the crucial figure that provides a clue to that shimmering effect. The screen will be using dithering – where pixels alternate between two colours to mimic another colour – to make up for its lack of inherent colour depth. Just the slightest change in contrast when viewed off-centre highlights the difference in the two colours.

Dell Inspiron 13 5000 (5368)Straight-on the screen looks uniform, but from an angle solid colours look grainy

The only saving grace is that colour temperature (6,101K) is reasonably close to the ideal of 6,500K. Contrast is an impressive 1,285:1, so at least in colour accuracy terms it doesn’t immediately look wrong – there’s no obvious blue tint, for instance.

However, these scores fail to really drag this display up to being anything more than just about adequate for general computing. If you like to sit back and watch video on your laptop or you need accurate colours for editing pictures and the like, then it’s simply not up to snuff.

All of which is a massive misstep for a machine that’s so screen-centric. After all, what’s the point of having a 360-degree hinge that can allow you to position your screen in a multitude of different ways if it still looks a bit rubbish from any angle.

Nonetheless, the hinge itself is very well engineered and makes it easy to securely position the screen at any angle. Once past 180 degrees it will also automatically turn off the keyboard and trackpad and prompt Windows to shift into tablet mode.

Dell Inspiron 13 5000 (5368)

Meanwhile, the touchscreen element is OK, with it largely feeling accurate and responsive. However, there were a few two many occasions where, when just browsing the web, it would incorrectly think I’d tapped a link or double-tapped to zoom into a section when all I was trying to do was swipe up or down to scroll.

As for audio, it’s actually pretty good for such a slim machine. The stereo speakers on the underside get reasonably loud and there’s a little more mid-range power than you might expect. It’s not class-leading, but it's better than many a laptop I’ve used.


August 23, 2016, 5:31 pm

This reviewer sucked, complaining about rubber standoffs for the screen.. Why? Disliked the screen but liked the speakers? I have the older side firing speakers way better especially to emulate surround cant do that very well with down firing ones usually covered in bed or pillow etc.. And the worst thing by far is Dell horrible track pads which is nothing new, not even mentioned.

Source: Owner

Jim Slaten

September 1, 2016, 8:28 pm

I've got one from costco. Thinking about returning it and looking for a better screen. It does seem kind of dull...I7-6500U, 256 SSD, 8 gigs ram. It is really quick and I really like the backlit keyboard . I usually have a head set when listening to music or watching videos. Movies are usually on the TV set with the HDMI port. This is the first DellI ever had. Last one was a HP that lasted for 5 years and still running.

Mister D.

September 2, 2016, 5:41 am

Thinking of buying one tomorrow... Is the screen really that bad? What else can you tell me about it that can not be seen from the advertising? TX!

Mister D.

September 2, 2016, 5:43 am

Do you own this very model?

Jim Slaten

September 2, 2016, 6:16 am

I just watched a movie on Netflix and it was pretty good actually...If you get it from costco you have 90 days to decide if you want to keep it or return it. It's very quick and I like every thing else about it...Go test drive one..

Harry Merkin

October 1, 2016, 6:44 pm

I have one from Costco and for the money it is a nice little rig. The screen isn't terrible. The brightness is not sometimes as high as I would like it but perfectly acceptable. I keep that set around 90-95. I bought the docking station D3100 and have a hardwired network connection, extension to two (maybe 3?) displays and plenty of USB HDMI etc. connections. They are correct that it won't last a whole business day on batteries, but I bought an extra power supply that I leave at the office-- $28 on ebay. It is fast enough to run Camtasia and Photoshop etc. and I have no complaints about the sound or the bluetooth conenctions. I will however complain about the Windows 10 compatibility with Logitech scrollwheel mice-- there is supposedly an extension that you can install with Chrome, but overall this is crap-- not the fault of the computer, just something that all W10/Logictech have where they don't scroll smoothly or properly. Bottom line, with the good pricing and return policy from Costco, I think it was a pretty good deal.

Jim Slaten

October 1, 2016, 7:22 pm

OK here's what I did. I did return the Dell back to Costco. Did some research and ended with the hp Spectre x 360. The model number is 13-4116dx. The review is online. I found the Dell scratches really easy and just to dull of a screen for me. What ever you decide on I hope you will enjoy your new Laptop.

Zauraiz Genious

November 7, 2016, 7:50 am

I have this very laptop with the 7th Gen Core i5 configuration. Using it as my main laptop for research and engineering work. In simple words its a best of both worlds. Unlike some other ultrabooks, the RAM and Memory here are upgradable which makes it future proof if you are spending big money. The screen is not bad at all, it;s IPS and for a laptop does a good work. If you are not using it outdoors, the screen brightness is pretty much adequate for office or indoor use, besides no one wants to burn their eyes with super high brightness when doing hours of research work. Battery, yes that is one thing it falls short of but other than that it's a very good deal. Verdict: Small in size but big in performance.

Gianluca Nardi

December 25, 2016, 9:06 pm

I've bought one here in Brazil with i5 / 8Gb RAM / 1 Tb HD. Replaced the HD with 500 Gb SSD (Samsung 850 Evo). The machine is really fast and I don't feel the screen issues mentioned in this review at all. Maybe here in Brazil they sell it with a different screen... Not sure. The only issue was the original RGB configuration that was really unbalanced. But one I did the balance in Windows 10 screen configuration, the colors were perfect and no issue at all in watching from different angles.

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