Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Microsoft is changing ‘confusing’ Windows 10 upgrade options

After a host of criticism and a potentially precedent-setting legal settlement, Microsoft has pledged to change the way it offers Windows 10 upgrades to users.

Many had felt hoodwinked by a notification (pictured below) scheduling the update, which remained in place if users dismissed the alert, rather than manually override it.

Now, after to listening to feedback from ‘valued customers’ Microsoft says it is rolling out new upgrade options to ensure users have a clearer picture.

Related: How to dodge Microsoft’s forced Windows 10 update

Windows boss Terry Myserson told The Verge: “Since we introduced a new upgrade experience for Windows 10, we’ve received feedback that some of our valued customers found it confusing.

“We’ve been working hard to incorporate their feedback and this week, we’ll roll out a new upgrade experience with clear options to upgrade now, schedule a time, or decline the free offer.”

Windows 10

Just last week, Microsoft agreed to pay a $10,000 legal settlement after a user’s PC was bricked by the Windows 10 upgrade they had not explicitly requested.

Microsoft is offering Windows 10 as a free upgrade for Windows 7 and Windows 8.1 users until July 30.

Given how keen the company is to get users onto the new platform, we would not be surprised to see this deadline extended… perhaps indefinitely.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have 9 million users a month around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.