It would appear that the iPhone X doesn’t like the cold, as a number of reports have surfaced online claiming that the device becomes temporarily unresponsive when it’s introduced to low temperatures.
Eager to ensure its latest iPhone is a success, Apple informed customers that it’s “aware of instances where the iPhone X’s screen will become temporarily unresponsive to touch after a rapid change to a cold environment.”
“This will be addressed in an upcoming software update,” it added.
We don’t know what’s causing the issue, but it’s clear it isn’t hardware-related – and that’s good, because there’s no telling how long it would take Apple to muster up replacement handsets.
Related: iPhone X hands-on
This isn’t the first time the Cupertino company has found itself in hot water after releasing a new product, however.
Customers were quick to complain that the “revolutionary” MacBook Pro with Touch Bar wasn’t delivering the all-day battery life Apple promised when it hit the shelves back in December, 2016.
That’s just one example, though. The latest version of the firm’s mobile operating system – iOS 11 – has been plagued with issues ever since its release, with the most recent bug irritating millions of users all over the world.
Does your iPhone X freeze when it’s being used in cold environments? Have you noticed any other strange bugs? Be sure to let us know over on Facebook or Twitter @TrustedReviews.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
