It would appear that the iPhone X doesn’t like the cold, as a number of reports have surfaced online claiming that the device becomes temporarily unresponsive when it’s introduced to low temperatures.
Eager to ensure its latest iPhone is a success, Apple informed customers that it’s “aware of instances where the iPhone X’s screen will become temporarily unresponsive to touch after a rapid change to a cold environment.”
“This will be addressed in an upcoming software update,” it added.
We don’t know what’s causing the issue, but it’s clear it isn’t hardware-related – and that’s good, because there’s no telling how long it would take Apple to muster up replacement handsets.
Related: iPhone X hands-on
This isn’t the first time the Cupertino company has found itself in hot water after releasing a new product, however.
Customers were quick to complain that the “revolutionary” MacBook Pro with Touch Bar wasn’t delivering the all-day battery life Apple promised when it hit the shelves back in December, 2016.
That’s just one example, though. The latest version of the firm’s mobile operating system – iOS 11 – has been plagued with issues ever since its release, with the most recent bug irritating millions of users all over the world.
Does your iPhone X freeze when it’s being used in cold environments? Have you noticed any other strange bugs? Be sure to let us know over on Facebook or Twitter @TrustedReviews.