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Google Home Mini crashes when playing music at max volume – report

If Google Home Mini dislikes the music you’re blaring through its built-in speaker, it will turn itself off, according to a number of customers who took to Reddit to bring the (presumably) unintentional feature to Big G’s attention.

It should go without saying that Home’s comical act of rebellion is actually a bug, which appears to be triggered by ramping the volume up to the red line – but from what we can tell, it only occurs when listening to a small subset of songs.

Related: Google Home

Here’s the strange thing: There doesn’t appear to be a link between the type of music being played and the glitch occurring. We noted down the genre and tempo of the songs that caused our Home Mini to crash – and it was completely random.

The bug was also reported on Google’s Product Forums, where a Product Manager issued the following statement:

Our team would like to investigate this further. Below are a couple things we’ll need from you. Please recreate the issue then immediately submit feedback report from the Google Home app and include the following information in the description:

  1. The keyword: “GHT3 – Google Home Mini reboot at high volume”.
  2. Brief detailed description of the exact events you’re experiencing.
  3. Be sure to check the box for include screenshot and logs.

Have you experienced the same – or a similar – issue on your Google Home Mini? Have you contacted Google Support? Did you hear back? Be sure to let us know over on Facebook or Twitter @TrustedReviews.

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