UK second-hand games retailer CEX has been subject to an online security breach that may affect up to 2 million users.
As a direct result of the online security breach hackers could have gained access to personal details and encrypted data relating to credit and debit cards.
If you’re an avid CEX customer and worried about your personal information, we’ve compiled all the latest statements and advice you might need going forward.
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CEX Hack – What’s the situation?
Following acknowledgment of the security breach, CEX managing director David Mullins has released an email statement to those affected:
‘We want to reiterate that any payment card information that has been taken was encrypted and has long since expired. We ceased storing customer card details in 2009.’ It’s unclear at the moment whether this hack has affected in-store personal membership details.’
‘Our cyber security specialists have already put in place additional advanced measures to fix the problem and prevent this from happening again,’ which is expected. Customers who have received the email have been recommended to change their passwords on the CEX website and anywhere else the same password may have been used.’
It appears CEX has the situation under control for the time being, and those with card details stored online shouldn’t worry too much about their details being compromised.
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CEX Hack – What can I do?
If you’re currently in possession of a CEX or WeBuy online account it is advised that you change your password as soon as possible to be on the safe side.
You should also make sure that none of the contents of your account have been altered, and contact CEX for support if something seems a little off.
CEX has released an extensive Q&A that should answer most questions related to the hack.
Are you affected by the recent hack? Let us know on Facebook and Twitter.
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We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
