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Samsung Galaxy Note 7 banned from cruise lines

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Several major cruise lines have banned both passengers and crew from using their Samsung Galaxy Note 7 phones on board, a report shows.

The report from The Telegraph shows the companies that have issued bans include Carnival and Royal Caribbean, the largest and second largest cruise lines respectively. The phone is thought to pose a fire safety hazard and users are being asked to turn off their devices for the duration of travel.

The ban is only applicable for Galaxy Note 7 owners who haven't returned their handsets to Samsung for a replacement. It’s also unclear how exactly the ban will be enforced, or when it will be lifted.

Carnival states on its website: “Guests and crew in possession of an applicable Samsung Galaxy Note 7 smartphone are required to turn off their device, disconnect the device from any charging equipment, disable all applications that could involuntarily activate the device (e.g. alarm clock) and protect the power switch to prevent its unintentional activation”.

Watch: Samsung Galaxy Note 7 review

Carnival and Royal Caribbean aren’t the only companies banning the phone, either. Other major names include Thomson Cruises, P&O Cruises and Disney’s cruise line.

You can see a list of all the cruise firms that have banned the phone here.

Disney also released a statement, saying: “If you own a Galaxy Note 7 and have not replaced your recalled device, please power it off and do not charge it for the duration of the cruise. We recommend storing electronics and valuables in your stateroom safe.”

Related: Samsung Galaxy Note 7 recall FAQ

The phones are being treated as a safety threat following reports of a jeep that caught fire due to a charging Galaxy Note 7. The fault lies with the battery unit of the phone, which overheats when charging, sometimes causing the handset to set on fire.

Watch: The Refresh

Have you experienced an issue with a Samsung Galaxy Note 7? Let us know in the comments.

toboev

October 5, 2016, 4:55 pm

Why would the ban ever be lifted? It only applies to the recalled handsets - a detail you bury in the 3rd paragraph. It does not apply to the new 'green battery' Note 7. The ban can happily remain in place for ever, against the possibility that some schmuk continues to pack a recalled Note 7. The rest of us will not be affected.

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