Some brand new iPhone 7 handsets are arriving with customers linked to an Apple ID email address other than their own.
The Activation Lock issue is reportedly affecting new iPhone 7 and iPhone 7 Plus handsets powered on by users for the first time.
However, according to MacRumors and users on Twitter last year’s iPhone 6S/6S Plus range is also succumbing when some owners restore to factory settings.
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Another user claimed his iPhone 6s suddenly defaulted to an Activation Lock after setting up a new iPhone 7.
The problem is pretty handicapping, given those people receiving the affected phones are unable to set complete the set-up process.
It is interesting this story is only just gaining traction this week, with Twitter reports dating back to mid-September when the iPhone 7 went on sale.
Users have been able to resolve the issue by calling Apple’s customer support or by visiting a Genius Bar at an Apple Store.
Apple is yet to comment on the reports.
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