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Facebook Messenger will soon no longer work on these smartphones

Luke Johnson


Facebook Messenger

Fans of Facebook Messenger, listen up; the popular messaging app is to cease support for a number of smartphones in the coming days.

If you’re rocking an iPhone or a recent Android handset in your pocket, however, there’s no need to panic. Instead, the move will see devices running Windows Phone 8.1 or earlier knocked from the supported devices list.

According to latest reports, Facebook has started sending out notification emails to those still using the app on relevant devices.

“Thank you for choosing to use Messenger,” the notification reads. “We regret to inform you that since the end of March, the app version you’re using is no longer supported and you can no send and receive messages.”

It adds: “To continue to send and receive messages from Facebook on your phone, update your Facebook app to the latest version.”

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Fortunately, the support suspension shouldn’t affect too many people, with Windows Phone’s smartphone market share having slumped well below the 1% mark in the past year.

Facebook Messenger isn’t the only app to stop supporting old Windows Phone handsets either.

Skype cut support for the dated devices earlier this month, following an example set by WhatsApp earlier in the year.

While Windows Phone users are set to lose Facebook Messenger support, iOS and Android users have recently been treated to a raft of new features.

These include a number of new messaging options, with a mass of animations and sticker packs having been added to the app that has more than 1 billion active monthly users.

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Do you still know anyone still using a Windows Phone handset? Let us know below.


March 27, 2017, 8:03 pm

Windows 8, Nokia Lumia Icon phone. Guess I'm out of luck. Hated Messenger anyway, but too bad I have no option for FB phone messaging now.


March 30, 2017, 3:43 pm

Good that future Nokias coming out around this summer are having Android instead of outdated Windows, going to switch to 3 but I hope they won't be too late..

Valeria Condrea

March 31, 2017, 7:39 pm

same here. nokia lumia 1020. windows 8. since the update to win 10 is not possible either... I guess I'll just get to spend less time on answering facebook messages.

Margaret Holdsworth

April 1, 2017, 3:00 am

I use the Nokia Lumia 630 and very disappointed with this - got the message last night - why can't they just leave things alone - i love the windows phone - it suits my needs - prefer it to Android.

Samuel Peeters

April 2, 2017, 7:37 pm

Same story here - moreover without any warning, the situation just came!! We are feeling left behind by our Lumia 1020 :-(

Paul Chach Mcarthy

April 4, 2017, 7:25 am

Encountered this issue last night. What a joke. The dumbest part is the Win phone FB app doesn't have any way to access messages on it, which is why we had to use messenger in the first place. Very short sighted of the app developers And most annoying. Microsoft suck at phone operating systems too. Whodathunk it..

Evgen Šuligoj

April 5, 2017, 10:35 pm

I have the same trouble on Lumia 630. Try to install Social app, this one works fine with messaging. Usually I use my Lumia 950 and with this works fine, the trouble on this one is Facebook app, that is ultra slow, crashes and... Hope they fix it immediately.


April 7, 2017, 3:58 pm

I have the best windows phone a Samsung Ativ S, I wont change it, I had no warning until Messenger stopped working, I can still see the messages but cant reply, crazy !

Joerg Vitovec

April 12, 2017, 7:11 am

Do it in the Browser. It works properly.


May 14, 2017, 10:01 pm

it works for chatting via text but no audio video calling on browser

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