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HP Scanjet N6310 - Feature Table & Speeds and Costs

By Simon Williams

Reviewed:

Summary

Our Score:

7

HP Scanjet N6310 - Feature Table

HP Scanjet N6310 - Speeds and Costs

Overall Score

7

Scores In Detail

  • Features 8
  • Scan Quality 8
  • Scan Speed 7
  • Value 7

nostrafarious

September 28, 2015, 4:24 am

I have this scanner and it seems like it would work fine if the damn scanning software was worth a damn. First of all, if you want to scan directly into an application like acrobat and choose to show the native interface, the scanner always scans in color. Then in the interface where the scans show up there is no easy way to change it to greyscale or black and white without selecting every single damn page and changing the setting for each one. There is no way to select all the pages at once and change the setting. This is UNACCEPTABLE if the document is any large than maybe five pages and even then. WTF HP, I knew you became a crap company after so many years, but WTH. Don't your software programmers ever test anything or get feedback from trials?

If that weren't enough, if you try to solve the issue by hiding the native interface while scanning from adobe's dialogue the G*Damn scan won't work at all 50% of the time, especially if you have a document with more than 5 pages. When you do this, it will appear that the scan is sort of going ok, until the scanner gets done with the last page. Then it refuses to autosend the scans to the program and sits there. If you click on the adobe interface, you get a ping like as if there's a modal dialogue behind the adobe screen and you are at that point screwed. You have to kill the scan driver in task manager as well as acrobat. BTW, the other advantage of hiding HP's crappy interface is the only way to scan in greyscale or black and white as chosen in the acrobat dialogue. Additionally, the horrible HP interface setup dialogue gives no easy way to change between single sided and double sided prior to the scan. You have to set it up ahead of time!!!!

Overall these problems make the damn scanner next to useless. My old epson multipage scanner was vastly superior except it didn't do duplex.

BTW, HP's support is USELESS, they blame the adobe software and refuse to acknowledge their scanning software issues. They further refuse to return it and just direct me back to the place I got it.

I'm really, really pissed. I've spent 1000% more time than I should have to trying everything to get their crap to work.

I've even tried find third party interfaces without a hell of a lot of luck.

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