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HP Officejet Pro X476dw review




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HP Officejet Pro X476dw
  • HP Officejet Pro X476dw
  • HP Officejet Pro X476dw - Controls
  • HP Officejet Pro X476dw - Trays
  • HP Officejet Pro X476dw - Cartridges
  • HP Officejet Pro X476dw - Feature Table
  • HP Officejet Pro X476dw - Print Speeds and Costs


Our Score:



  • No warm-up time
  • Large touchscreen control
  • 500-sheet main paper tray


  • Can’t print full-bleed photos
  • No paper type/size auto-sense
  • Three-pass duplex scan

Key Features

  • 55ppm top speed
  • Duplex print, scan and copy
  • Wireless connection
  • Excellent text and photo print
  • Low running costs
  • Manufacturer: HP
  • Review Price: £320.00

What is the HP Officejet Pro X476dw?

HP has big ideas for its PageWide print heads, the core of the Officejet Pro X series of single and multi-function printers. We may well see them in wide-format printers in the future, but for now the removal of the need to move the printhead to and fro across the paper, line by line, gives the Officejet Pro X476dw remarkably high-speed, full-colour print.

HP Officejet Pro X476dw - Design and Features

This is a substantial machine in black and slate grey, with an unusual design, where the large 1,200dpi flatbed scanner with its 50-sheet, duplex Automatic Document Feeder (ADF) is supported on a column from the left-hand end of the printer section. A fold-down flap in this column reveals the four ink cartridges, which slide and click into place very easily from the front.

At the top of the column is a 109mm touchscreen, which is reasonably sensitive to touch and swipe, though it’s no iPhone. Set into the left-hand side of the touchscreen support is a USB socket and you can upload from and download to a USB drive through this.

HP Officejet Pro X476dw - Controls

The main paper tray at the bottom of the front panel takes a healthy 500 sheets and there’s a fold-down, 50-sheet, multi-purpose tray in the left-hand panel of the machine. You can also fit an optional second, 500-sheet tray underneath.

HP Officejet Pro X476dw - Connections and Cartridges

The HP Officejet Pro X476dw has USB, 10/100 Ethernet and wireless connections and with its wireless link set up – a simple matter with WPS setup – is accessible from a variety of Android and iOS devices, as well as Windows.

Although the setup cartridges provided with the printer are good for 3,000 black pages and 2,500 colour ones, the high-yield versions can provide 9,200 and 6,600 pages, respectable page numbers for most office lasers and better than virtually all office inkjets.

HP Officejet Pro X476dw - Print Speeds

HP rates the Officejet Pro X476dw at 36ppm in both black and colour. This is in what it refers to as Professional quality and the claimed speed rises to 55ppm in General Office mode. While Professional quality is very close to laser quality, with dense black text and smooth 600dpi edges, General Office mode, which is substantially faster, is much better than a draft mode.

Text is a bit less dense, but for most purposes, it will be easily good enough, as HP says, for general office use. We measured speeds of 15ppm in Professional mode and 18.8ppm in General Office mode on our 5-page test, increasing to 24ppm on the 20-page test and 32.7ppm on the 80-page document, close to spec.

Our duplex print test gave 9.2 sides per minute and a 10-side duplex copy took 1 minute 31 seconds. A single-sided copy took 19s and a 5-page copy from the ADF finished in 45s.

HP Officejet Pro X476dw - Trays

HP Officejet Pro X476dw - Print Quality and Costs

The printer produces quality colour images on plain paper, with vivid graphic fills and natural photo images, it can also print on HP Advanced photo paper. 15 x 10cm images took between 26s and 47s, though the machine can’t manage borderless prints, even on this smaller size.

Working on a purchase and consumables model, using the high-yield cartridges, gives a black page cost of 1.5p and a colour one of 4.6p, both including 0.7p for paper. For comparison, the £455 Dell C2665dnf colour laser multifunction returns page costs of 2.9p for black and 13.8p for colour. That’s nearly double the black print cost and almost three times the colour.

HP Officejet Pro X476dw - Cartridges

You can also lease this machine on contract through dealers like Landscape, DTP and XMA and pay on a per page basis, without initial purchase.

Should I buy an HP Officejet Pro X476dw?

There are definite advantages of this machine over both alternative business inkjets and office lasers. It’s PageWidth print head means it can print faster than, for example, the Dell C2665dnf colour laser, which managed 14.2ppm and 21.4ppm on the 5 and 20-page documents. Compared with an Epson WorkForce Pro WF-5620dwf, it’s also a lot faster, though the Epson machine is £100 cheaper and has similar running costs.


HP’s Officejet Pro X476dw is a solid piece of office equipment, capable of print, scan, copy, fax and photos, at excellent speed and good quality. Running costs are low and the device is well capable of handling all the typical office tasks that are likely to be asked of it.

Overall Score


Scores In Detail

  • Features 9
  • Print Quality 9
  • Print Speed 9
  • Value 8


August 14, 2015, 1:35 pm

I run a small business from home and bought the officejetPro x476DW on first release in Spring 2013. I also bought the additional paper tray but had to wait until that came out a little later. I was attracted by the print speed and the large ink and media capacities but mostly because print cartridges for my Dell colour laser were just getting to the absolutely ludicrous stage.
I was very, very pleased with the printer. It was easy to set up on my network, hardwired via Ethernet and the print quality was good as very all the other functions including fax and scanning. The latter was easy to set up unlike the previous Dell which required an honours degree in programming!
All went well until earlier this year, about a month after it was out of warranty, it came up with a "print head" error. HP's support was absolutely hopeless but eventually they offered to repair it but the cost of repair plus guaranteeing there repair for a year came to £20 less than a brand new replacement with a two year warranty.
I was fuming and would not have bought another HP product save for the fact that I had stocks of expensive HP cartridges and the additional paper tray all of which would have to be written off.
The new printer works flawlessly but I am left with a sour taste that a top end printer should only last just over two years and, of course, I worry that this one will go the same way!

Tim Westhoven

December 4, 2015, 5:27 pm

I am a Realtor and had worn out my old Brother Laser multi-function machine. After careful consideration, I purchased the HP Officejet Pro 476dw MFP. For the first six months during my second busiest year in real estate, about every third time I tried to use it, it would lose its connection with my computer, so I would have to run the Print and Scan Doctor, it would say it was repaired and I would have to restart the computer, which would mean re-opening all the documents I was working on. Finally last week, I had time to call customer service and they were very good at solving that issue. The remedy was to manually input the IP address of the printer on the computer so it wouldn't automatically reassign a new address and cause it to lose connection. It seems to me that HP should have put those instructions in big, bold print since it is a fairly common problem with this particular model. My Brother never had that problem. Now I just experienced another problem for which there is no simple answer. I want to scan, so I try opening the console the logo of which is in my taskbar. It wants me to set up the printer again each time and when I try to, it gives an error message. But the printer still prints from my computer! And now still another problem-- strike three. I printed labels-- fourteen damn pages. I told it to use the Manual Feed Tray 1. It used Tray 2 and wasted 14 pages. I thought I made a mistake, so I tried again. Wasted another 14 pages! I tried again and instead of telling it Manual Feed Tray 1, I selected just Tray 1. (Why they have Tray 1 labelled twice I'll never know) and this time it worked, but only after wasting 28 pages of paper! This sucker is going back to Staples. Poor job, HP!

Pavel Radzivilovsky

January 17, 2017, 10:18 pm

Very bad software. Lots of stupid bugs. Very poor UX (e.g. in scan to email app).

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