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HP Officejet 4620 review



Our Score


User Score


  • Separate ink cartridges
  • 35-sheet ADF
  • ePrint and AirPrint support


  • Ugly display font
  • Hard to find downloadable apps
  • No USB or card slots

Review Price £95.00

Key Features: Wireless and USB connection; Fax included; Low-profile design; Convenient front loading tray; <1W consumed in standby

Manufacturer: HP

SOHO all-in-ones, like HP’s Officejet 4620, usually sit in the £100-£200 price range, so this one at (just) under £100, is at the budget end of the class. Even so, it can print, copy, scan and handle fax, though it has no facilities to deal with memory cards or USB drives.

This is a long, low machine, with a surprisingly low-to-the-desk design. As well as incorporating a horizontal 35-sheet Automatic Document Feeder (ADF), which takes up less room than alternatives, it also slews the control panel in front of the main body of the machine, to the right of its paper trays.

This panel mimics HP's more expensive machines and appears to have a series of touch buttons surrounding an LCD display. In fact, though, they are light-touch membrane buttons, which perform the same functions very adequately and have the advantage of physical feedback.

HP Officejet 4620 - Controls

The 51mm LCD display is a mono device, unusual in all-in-ones these days. It suffers from a comparatively low resolution, which means its large display font looks very pixelated and crudely formed. It seems more attuned to a 1990s machine than to one for 2012.

The main paper tray, which has a relatively low capacity of 80 sheets, hardly projects from the front of the machine at all. It slides out when you need to load paper, but for most of the time looks very neat. Unfortunately, this isn't reflected in the output tray, which is a three-stage, telescopic platform sitting above the feed tray. It increases the overall footprint of the printer substantially, also making it easier to knock into.

HP Officejet 4620

To get at the four, separate ink cartridges on the HP Officejet 4620, the scanner section of the machine hinges up rather stiffly, making it a two-handed operation. The cartridges clip into place very simply, so maintenance won’t be a problem.

HP provides basic software to cover printing, scanning and OCR, though there's no requirement for handling memory card data or USB drives, as there are no sockets for either on the machine. HP does provide support for ePrint, AirPrint and direct wireless printing, so most mobile devices are well covered. HP’s online ePrint Center doesn't appear to have any applications which can be downloaded to this model. If there are any, it would be good for them to be better flagged up.

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March 10, 2013, 9:05 pm

how can I a clear a paper jam in a 4620 office jet printer

Daniel Baard

September 30, 2013, 3:24 pm

Its the worse printer HP ever made. It uninstalls itself from the
network all the time and drops off my laptop all the time as well - even
when connected with USB cable. I have never printed 2 sets of documents
in a row - it has huge connection problems it seems. I give it 1 out of 5.

Gretchen Dayton

November 14, 2013, 8:30 pm

HP Officejet 4620 is the worst printer I have ever used. The black text will not print. HP does not offer a solution for the problem, and the customer service program will not interface with the purchaser if the product is more than one year old. My HP Officejet 4620 was 13 months old when it stopped printing black text. HP is a huge company that could easily find a fix for this common problem among HP Officejet 4620 printers, but they have not. I WILL NEVER BUY ANOTHER HP PRINTER.


January 2, 2014, 2:45 am

Bought this a year ago and used occasionally for copies or print. Black ink cartridge has just stopped working after trying everything (clean print heads, replaced cartridge--shows 'full'). This printer is junk. No solution from HP. Had an Epson for years without issue, a solid printer w/quality printing. Today's printers are cheap plastic lightweight noisy rattling waste of money that suck up ink ($).


February 26, 2014, 11:54 am

worst printer ever. order the first one, and could even start working - kept receiving "there is a problem with the printer" message. The came to replace it and brought another one - every time I try to print there is a paper jam - night mare. The wireless connection is horrible as well...

joseph roberts

March 19, 2015, 6:05 pm

Biggest pile of crap called a printer. Used original ink and two sets of refill ink to print 40 copies.HP customer service lied to me. Still waiting for call back and replacement. I won't ever spend another dime on HP crap, and will pass word of mouth to all who will listen.

joseph roberts

March 19, 2015, 6:09 pm

I called HP, was connected to manager who made promises and did not even think enough of me as a customer to call back or replace.

joseph roberts

March 19, 2015, 6:13 pm

Buy from any other company and do not loose your money with HP products. This is why people don't buy products from american company's. My name, copier model number, serial number all info is on file with HP!!! Where's my call back??? Where's my replacement or my money back. My 4620 was new


May 26, 2015, 6:00 am

Worst printer ever. Worked when it wanted to and stopped for no reason at all. One day I got a paper jam and the feed stopped working altogether. HP has a ruined reputation for putting out such inferior products.

Jan Nielsen

October 6, 2015, 7:15 pm

Worst printer ever!
Very difficult to install.
Lost wireless connection and using the troubleshooting guide never managed to fix it.
Usability is a complete joke, both the dashboard and the software.
Start-up takes 40-50 seconds a sounds like a device from the 1980's.

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