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Brother MFC-J5720DW review



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Brother MFC-J5720DW
  • Brother MFC-J5720DW
  • Brother MFC-J5720DW - Controls
  • Brother MFC-J5720DW - Open
  • Brother MFC-J5720DW - Cartridges
  • Brother MFC-J5720DW - Feature Table
  • Brother MFC-J5720DW - Print Speeds and Costs


Our Score:



  • SD, MemoryStick, USB and PictBridge
  • Four paper feeds
  • Super high-yield black cartridge


  • Very slow photo print mode
  • Misfeeds and jams
  • Backs of duplex pages very faint

Key Features

  • Occasional A3 print
  • A4 duplex print, copy and scan
  • 50-sheet ADF
  • 22ppm claimed speed
  • 93mm touchscreen
  • Manufacturer: Brother
  • Review Price: £202.00

What is the Brother MFC-J5720DW?

Brother’s range of occasional A3 all-in-ones has carved out a niche in the home-office printer market. This top-of-the-range machine has a long feature list and is full of useful abilities, top of which is A3 printing.

Brother MFC-J5720DW – Design and Features

Black and monolithic, the MFC-J5720DW is wide enough to feed A3 paper, but no deeper than an average A4 all-in-one. The main reason for the extra height is twin, 250-sheet paper trays at the front, one of which can take paper down to 15 x 10cm. Pulling out from the back are further 50-sheet and single-sheet multipurpose feeds.

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Brother MFC-J5720DW

On top of the printer is a 50-sheet Automatic Document Feeder (ADF), but one which only appears when you flip over its feed tray – when not in use the top is completely flat. The ADF has two scan heads, so can produce duplex scans in a single pass, much more quickly than with a multi-pass ADF.

Brother MFC-J5720DW – Controls and Connections

The control panel, which can be folded out to three different angles, comprises a 93mm touchscreen and three dedicated touch buttons. The panel is reasonably sensitive to touch and responds to gestures as well as taps. To its left is a panel with SD and MemoryStick slots, as well as a USB port, which is fully PictBridge compatible.

Brother MFC-J5720DW - Controls

You can connect via USB, Ethernet or Wi-Fi but, as usual, wireless is the most versatile connection. The four individual ink cartridges are available in two different capacities, with a third, extra-large yield black cartridge also in the mix.

Bundled software includes Nuance PaperPort 12 for document management and OCR, and Brother’s own ControlCenter 4. The driver is pretty traditional, with easy access to all its main features.

Brother MFC-J5720DW – Print Speeds

Brother claims a mono print speed of 22ppm and a colour one of 20ppm. These speeds are likely to be page-to-page print speeds, excluding preparation, such as rasterisation of the pages. In our tests, we saw 9.1ppm for our 5-page text document and 7.3ppm for the text and colour graphics, less than half of the specced figures.

We got a little closer with the 20-page text print, at 12.5ppm. In real terms, the speed is reasonable for even a laser-replacement inkjet; you just need to take the spec sheet figures with a pinch of salt.

Brother MFC-J5720DW - Open

The printer can print duplex pages and our 20-side duplex test gave a figure of 5.8 sides per minute, which is again reasonable. It can also copy duplex pages in a single pass and a 10-side duplex document took just over 2 minutes to complete. The duplex copies we made were quite faint, particularly so on the reverse sides of the pages.

15 x 10cm photo prints took from 1 minute 32 seconds to 1:51, which is fair for this class of machine. If you’re printing photos, the printer defaults to the rear feed tray, which is reasonable on a small business machine and to ‘photo’ mode, which you’d think would be likewise.

However, photo mode takes over four minutes to print a 15 x 10cm photo, where ‘normal’ mode does the same job in under two. There is little noticeable difference between the photo prints, so we’d recommend using normal mode and changing the default setting.

Brother MFC-J5720DW – Print Quality and Costs

Text print quality is clean and dark. Colour print on our standard multi-use plain paper wasn’t as vivid as from some rivals, though it was brighter on Brother inkjet paper. Colour copies looked washed out on plain paper, but photo prints were good, with natural but dense colours and plenty of detail.

During tests, we had misfeeds, where two sheets fed instead of one, and paper jams, where sheets concertinaed rather than feeding smoothly. This could be an individual printer sample issue, as in previous tests of Brother printers using this engine, we haven’t seen either fault.

Using the extra high yield black cartridge and high yield colour ones gives page costs of 1.6p for mono and 4.3p for colour. These are very good figures and make the MFC-J5270DW an economical machine to run.

Brother MFC-J5720DW - Cartridges

Should I buy a Brother MFC-J5720DW?

There are plenty of reasons to consider this machine for use in a small office, in place of a colour laser. Alternatives include Epson’s WorkForce Pro WF-5620 and HP’s Officejet Pro 8620. The Epson is noticeably faster, but a bit more expensive to run and can also do duplex prints, copies and scans. The HP can do full duplex, too, is faster still, but costs around the same as the Epson to run.

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The Brother MFC-J5270DW has very flexible paper handling facilities and both business and photo features making it a versatile device. We found some problems with the print quality in duplex copies and had some paper misfeeds. The default photo print mode is also surprisingly slow. These drop-offs can be worked around, though, and otherwise, this is a good business inkjet.

Ahy Nonimous

October 27, 2015, 12:11 pm

Best solution for home office I've ever owned. Never, never, never buying an HP printer again!

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