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LG 37LT75 37in LCD TV review

John Archer



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LG 37LT75 37in LCD TV
  • LG 37LT75 37in LCD TV
  • LG 37LT75 37in LCD TV
  • LG 37LT75 37in LCD TV
  • LG 37LT75 37in LCD TV
  • LG 37LT75 37in LCD TV
  • 37LT75 94 cm 37" LCD TV (178° / 178° - 16:9 - 1366 x 768 - Dolby, Surround)


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Back in December we looked and very much liked the UK's first Freeview Playback TV: LG's 42in 42LT75. So surely we can only have good things to say about the 37in version we're looking at today, right? Well, actually...

First things first, though, which in this case means explaining to anyone not in the know what Freeview Playback is.

Essentially it's an attempt by the terrestrial digital Freeview service to offer a recording system to rival the Sky+ system that satellite subscribers have been enjoying for years now.

What this means in practical terms for LG's Freeview Playback TVs is that they have to a) carry a built-in hard disk recorder, b) carry two digital tuners so you can record one digital channel while watching another, and c) support such key digital-age recording features as pausing live TV and setting up series links.

The HDD built into the 37LT75 is a healthy size at 160GB - enough, LG claims, to hold up to 57 hours of digital TV recordings. What's more, since the TV records the digital stream of a Freeview broadcast directly, all 57 hours of these recordings should look and sound absolutely identical to their original broadcasts. God, how on earth did we live with our rubbish old VHS VCRs for so long?!

The HDD can actually expand its capacity to 86 hours if you record the TV's analogue tuner, since here the TV allows you to select between various recording quality options depending on how much picture quality you want to sacrifice in return for saving HDD space.

All the key digital recording features work just great. Pausing live TV is no more complicated than pressing a single button on the remote, and Series Links are easily set via the attractively presented electronic programme guide. They're dependent on broadcaster support to work, it should be said, but apparently more than 90 per cent of Freeview channel providers are already onboard.

On a similar note, the TV can also automatically record both parts of a ‘split' show, such as a film divided by a news broadcast - again provided the broadcaster offers its support.


October 22, 2008, 12:05 am

My LG 37LT75

I bought the TV in January. It looked very good. Apart from the annoying ‘auto turning over to record’ when I was watching another programme I really liked it.

Then I noticed it locking up when I was trying to turn over channels. The whole TV would lock and I had to turn the TV off and back on to get it to respond to anything other than the on/off button. I ignored it for a month or so.

It got worse over the months, so 9 months in to the warranty I contacted LG. It took a few goes but eventually an engineer was assigned. He was given the wrong address details but I managed to direct him to the flat over the phone and someone else let him in for me. He said he planned to change the main board.

When I got home the TV worked for a couple of hours at most and then locked. This time nothing worked – no power, nothing. So I went from being in an annoying situation to no TV.

I contacted LG that night. I said I was concerned that this TV was a lemon and that I didn’t want a repair but wanted a refund or a replacement. They ignored this. I eventually had an engineer assigned for today, 5 days after his previous visit resulted in the TV stopping completely.

I had a message from the engineer this afternoon on my mobile: "I've ordered a new part - it'll take a week or so"

I called customer services and said that I didn’t think this was not good enough. This was obviously a lemon and I wanted a replacement or a refund.

The person on the phone said he couldn't authorise it. He said it was policy. I asked to speak to someone else. He said I had to write to LG office. I pointed out that as they were an electronics organisation I expected them to have access to telephones - he said 'no'.

I asked to speak to a supervisor - He said there wasn't one.

I asked if he was alone in the building with nobody supervising - he said there were managers but not supervisors.

I asked to speak to a manager - he said no.

Bear in mind that the TV only had one irritating fault until their engineer showed up.

So that means no TV for at least 2 weeks. I doubt it will last more than 2 days out of the warranty no matter what they do to it. I spent more on this TV than on my computer.

My advice: Don't touch LG TVs with a bargepole.

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