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HP Photosmart D7360 review

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  • Recommended by TR
HP Photosmart D7360

Summary

Our Score

9/10

User Score

Review Price free/subscription

Printer makers are always looking for improved ways for people to work with their machines. If they can make the printing process simpler and more intuitive, people will print more, use more consumables – where much of the manufacturers’ income lies – and be more likely to return to them when they want to replace their current models. HP’s latest idea is a touch screen, for viewing and selecting prints from memory cards.

The Photosmart D7360 offers a big, 86mm LCD, big enough to show quite a bit of photo detail, which can also display most of the buttons needed to select and print images, to set the printer up and perform maintenance. There are still seven physical buttons, as well as the virtual ones on the screen, for things like starting a print, switching print quality and flipping between portrait and landscape modes.

To the right of the controls is a memory card reader, supporting SD/MM, CompactFlash, Memory Stick and xD cards, but not SmartMedia – a sign that that format’s on the way out. A PictBridge socket sits below the card slots, so you can print directly from your camera, too.

There are two paper trays on the printer, with a standard 100 sheet A4 paper tray supplemented by a separate one for up to 20 sheets of photo paper. Cleverly, the photo paper tray is pulled into the machine automatically when you select to print a photo, and ejected again when the print job is complete.

Lift the lid of the Photosmart D7360 and you have direct access to the six ink cartridges. Using HP’s Vivera inks and permanent print heads, you clip the cartridges into stationary holders and the printer recirculates the inks as needed. Interestingly, the cartridges have different quantities of ink in them, presumably worked out from typical usage patterns on a cross-section of print types.

There’s a good suite of HP software provided with this machine, including Image Zone, Director and ImageShare, which between them cover most of the printing bases. They all install easily from the CD, before connecting the printer.

There are two firmware technologies provided in the machine which can be used to improve your prints, irrespective of the image source. Automatic Red-Eye Removal seeks out the Omen effect in any of your portraits shots, without your having to highlight the offending eyes. Adaptive Lighting helps boost detail in shadowed areas of bright images.

You can use two different kinds of photo paper with the Photosmart D7360, but we strongly recommend using Advanced Photo paper. This is an absorbent paper, so the ink sinks into the surface and dries almost instantly. Photo prints come out with a photographic gloss and a clarity which is as good as we’ve seen from a digital print. Even at fast draft, which is when you approach the 12 seconds per print claimed by HP, print colours are very natural, while remaining full and vibrant.

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Derek Forster

December 13, 2008, 9:34 pm

I cannot agree with the good review of the D7360 printer. I bought one three days ago and so far have spent about 10 hours trying to install it. I have had an email dialogue with HP care which, following their suggestions has left me with no installed printer, the HP scanner I had installed has disappeared, and I have lost administrator access to my computer. The last email I have received from the so called help team has basically washed their hands of the situation as they have advised me that it is my operating system and I need to speak to the vendor of the computer. This even though it was all functioning correctly before I tried to install this printer.


Maybe it is very good if one can get it installed but I have no idea about that.

Michael

July 6, 2010, 3:48 am

I selected this printer for a Christmas present two years ago and found it to be as spoken about at first, but then my troubles started. I ended up always having to lighten up my picture printing at about 40 on the scale as the photographs came out far to dark even though I was using a Huey to calibrate my monitor. I tried other makes of ink and paper combinations but nothing seemed to work. I also found that the ink costs were far higher than I ever thought possible and was forced to change to the internet ink company to keep costs down to a reasonable level. Just after I had the printer for 1 year the hinge on the left side of the lid broke making it hard when replacing ink carts, as you had to hold the lid up with one hand and replace the cart with the other or get someone to help you. I called HP and they said that with the printer being out of warrantee even by just a few days all they were willing to do was do a chargeable swap out. This worked out at more than the printer had been bought for by around £30. Needless to say I said that I would soldier on. I still have to alter the printer settings every time I print a photograph and I am considering changing makers of printer to a canon.


Another fault is I find that if I put in more than one sheet of photo paper at a time it pulls through two and causes printing on one part of one and some of the photo on the other, either size. Also that any thicker than the filminess paper for photographs and have tried everything up to 240g it will not pull into the printer and just jams up so when you pull the paper out at the back it is spoilt and can't be used again, so you can't use any heavy paper for a quality feel. All in all I feel this has been a total waste of time and money and the printer is a load of junk that I will be pleased to get rid of.

Kristopher Henry

August 1, 2013, 6:30 pm

You really had to botch this to make it that bad. I don't know if vendor error or a Pebkac error, but after working on phone support I am going to go with a combination poor communication/pebkac

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