Review Price free/subscription
Moving on to the rest of the monitor, BenQ radically defies convention when it comes to controls. Where other designer monitors try to hide or at least minimise their buttons, the V2400W incorporates them prominently as part of its asymmetrical design. They are silver to contrast with the bezel and located just below the screen on the left, balancing the silver stand that's positioned towards the right.
Personally, while I don't think the design works well enough to not detract slightly from its overall look, at least it makes the V2400W's controls imminently accessible. Despite having all the appearance of physical buttons, they're actually touch-sensitive. Those who read the review of the Hyundai W241D might know I tend to dislike such controls for providing no tactile feedback and a lack of responsiveness, but here BenQ has implemented a very usable solution.
Not only are the controls clear and legible, but they have lovely blue backlighting that activates at a touch, making them perfectly visible in complete darkness. In terms of feedback, they are physically differentiated by small gaps, and also emit a small beep (which can be turned off) to confirm successful ‘presses'.
Unfortunately, in terms of physical quality, the V2400W isn't quite as accomplished. Build quality isn't the best: any pressure makes the casing creak, and apart from the solid plastic stand, the entire monitor feels a tad flimsy. But I guess it's the price you pay for the extremely thin profile, and construction is by no means shoddy: with due care the BenQ should last as long as any other.
If, like me, you don't think the stand is quite as attractive as the rest of the V2400W, you're out of luck. There is no way to detach it, and as you might have guessed from that, no way to wall-mount this display either - a crying shame given its class-leading thinness. Moreover, the cable management clip looks a little ugly and cheap, though it does at least do its job competently enough.
Although lack of adjustments is a complaint with many budget monitors, in the case of the V2400W I would say it's another price you pay for its design. The only concession to ergonomic comfort is a 25 degree tilt. Again, with the extremely narrow bezel, it's a real pity BenQ couldn't find a way to include pivot, and the lack of height adjustment is a consideration for those with low desks.
Things start to look up when it comes to the OSD, however. Its design is almost as impressive as the monitor, with full-colour icons and context-sensitive button allocation. Functions are clearly displayed, so you always know what 'key' you need to touch, and overall it's easy to use.