Zoom ZoomTel X5v 5565 – VoIP ADSL Router Review - Zoom ZoomTel X5v 5565 Review


But the most impressive aspect of this Zoom is the quality of the VoIP calls, although I only made a few VoIP calls – this was due to the fact that I only had one other person to call, and that was thanks to Zoom supplying me with two units. All the calls were crystal clear with no background noise. Add to this the fact that you can use a normal handset, and not have to even power your PC on, and the ZoomTel starts to look pretty attractive.

Setting the router up is a breeze as long as you don’t have a static IP or your ISP needs any special options set. Depending on how you have configured the router, you can access the user interface either via a clickable icon on your desktop or via your web browser. You then enter your username and password, press save and it just works. This makes a change from many other routers I have seen which have so many options that you get confused just looking at them.

There is also a quick setup for the VoIP service which takes you on to the Global Village website where you set everything up; the settings are then automatically downloaded to the router. Of course, this is not suitable for everyone and there is an advanced tab where you can make changes to just about every feature including the SPI (Stateful Packet Inspection) firewall, which is a real firewall that will prevent you from catching a lot of viruses and worms that seem to be spreading like wild fire on the Internet at the moment. This is also where you will find more advanced login options for static IP addresses, DHCP servers and so on. It is good to see that Zoom has catered for the whole spectrum of users and managed to create a product that is very easy to set up but with the more powerful features still available if required.

It’s pretty much impossible to do any kind of performance tests on an ADSL router, since there are too many variables to take into account, but I didn’t notice any performance difference compared to the Belkin router I use on a daily basis.

The only thing missing on the ZoomTel X5v 5565 is wireless support, but I presume that this decision was made in order to keep the price down, after all the ZoomTel X5v 5565 is quite expensive at £86.60 and you can get a wireless 802.11b/g router for less.

But the high price doesn’t mean that the ZoomTel X5v 5565 is a bad product by any means. In fact it’s a fairly unique box of tricks and should be the ideal choice for small companies, especially if they have a branch office in another country. It can also be a good choice for home users as long as all their friends and family can use a compatible service.


The Zoom ZoomTel X5v 5565 ADSL+VoIP router is the first affordable VoIP solution to arrive at TrustedReviews. On top of that it’s easy to use and features a true firewall – definitely a “must have” these days. It is slightly pricey, but its USP and ease of use definitely wins my recommendation.

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