Verdict
Private Internet Access is still among our favourite VPN providers. Although it's not one for video streaming, it's fast, cheap and secure. Alongside ExpressVPN and Perfect Privacy, it's also one of the few services whose no-logging policy has been scrutinised as a result of legal action.
Pros
- Extremely fast transfer speeds
- Wide range of privacy and security features
- Clear no-logging policy, demonstrated in court
- Very cheap
Cons
- Detected by most streaming services
Key Specifications
- Review Price: £32.99
- UK pricing: £5.74 per month, £29.69 per 6 months, £32.99 per year
- US pricing: $6.95 per month, $35.95 per 6 months, $39.95 per year
- Connect up to 10 devices
- Supports OpenVPN, PPTP, L2TP/IPSec
- Clients for Windows, macOS, Linux, Android, iOS
- Clear information on connecting other devices without dedicated clients
What is Private Internet Access?
Private Internet Access (PIA) is a US-based virtual private network provider with a particularly strong track record on privacy and security. It supports up to 10 simultaneous connections from a wide variety of devices and operating systems, and a good range of international endpoints.
PIA is also heavily competing on price at the moment, which makes it one of the most competitive VPN providers around.
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Private Internet Access – Features and usability
PIA has a clear and explicit no-logging policy, and the USA doesn’t currently have any mandatory data retention laws in place. When served with an FBI warrant to hand over VPN logs, PIA really didn’t have anything to give investigators, making it one of the few VPN providers whose no-logging claim is known to have been tested.
There are graphical clients for Windows, Linux and macOS, and detailed instructions are provided for setting up connections on other operating systems and devices.
PIA’s Windows desktop app has received a bit of polish lately. Its black-and-green status display pops up from its notification area shortcut and automatically minimises itself if you interact with another window.
A single button allows you to connect to the last VPN server you used, displayed below, with an arrow that takes you to a full, searchable list of endpoint locations. This displays their current latency and allows you to add favourites.
A settings window lets you configure the client’s behaviour – such as launching on system startup and connecting automatically. You can even switch between the client’s default dark theme and lighter colour palette.
There’s a VPN Killswitch that can be set to automatically cut off all internet traffic if the VPN is disconnected, the PIA MACE tool that blocks ad trackers, custom DNS, port forwarding on endpoints that support it, an option to block LAN traffic and an extremely flexible range of customisable settings for your VPN connection, including your preferred encryption settings.
Private Internet Access – Performance
| Endpoints/VPN | UK | Netherlands | United States |
| Private Internet Access HTTP | 162.88Mbps | 170.16Mbps | 105.04Mbps |
| Private Internet Access FTP | 181.69Mbps | 177.43Mbps | 85.40Mbps |
PIA has a good range of 33 endpoint countries and over 3,000 servers and its performance in our HTTP and FTP speed tests has historically been well above average. This trend broadly continued in our latest test over a high-speed connection.
We got HTTP speeds of 20.36MB/s (162.88Mbit/s) and FTP speeds of 22.7MB/s from UK endpoints, both of which were among the fastest in this month’s test. Connections via PIA’s Netherlands endpoint were also well above average at around 21.27MB/s for HTTP and 22.18MB/s via FTP. US speeds more than doubled last month’s with HTTP download speeds of 13.13MB/s and FTP speeds of 10.67MB/s.
Streaming has never been PIA’s strong suit, and this month’s performance tests were a wash. Only Shudder and YouTube allowed us to watch geo-shifted content. Crunchyroll, Netflix US, All 4 and iPlayer consistently detected that we were using a VPN.
Related: What is a VPN?
Should I buy Private Internet Access?
PIA’s proven track record on privacy is perhaps the most compelling reason to use the service. While it’s not alone in having had its no-logging policy brought up as a result of legal action, PIA is currently perhaps the cheapest privacy-focussed consumer VPN provider thanks to an ongoing price cut.
Currently, subscriptions will cost you £5.74 per month, £29.69 per 6 months, and £32.99 per year, which works out at £2.75 a month. If you don’t want your name associated with your subscription, you can pay using bitcoin, Bitcoin Cash, Zcash and some gift cards.
It provides plenty of security and advanced settings, support for less common operating systems like Linux, and guidance on using the service with your router and other network appliances.
Verdict
Private Internet Access is among our favourite VPN providers. Although it’s not one for video streaming, it’s fast, cheap and secure. Alongside ExpressVPN and Perfect Privacy, it’s also one of the few services whose no-logging policy has been scrutinised as a result of legal action.
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