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Miele Triflex HX2 Pro Review

Verdict

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Trusted Reviews Recommended

It’s a touch fiddly to convert between its modes, but the option to switch between upright, stick and handheld modes makes the Miele Triflex HX2 Pro a very flexible vacuum cleaner. It’s also exceptionally powerful, making short work of all of my cleaning tests. With dual batteries delivering long-lasting cleaning, this is a great replacement for a plug-in cleaner.

Pros

  • Flexible design
  • Dual batteries
  • Powerful cleaning

Cons

  • Slightly fiddly to move between modes
  • Awkward to change rollers

Availability

  • UKRRP: £849

Key Features

  • TypeThis is a cordless vacuum cleaner with three modes: upright, stick and handheld.
  • Battery lifeThere are two batteries

Introduction

If you’ve ever picked up a cordless vacuum cleaner and thought that the weight balance isn’t quite right, then the Miele Triflex HX2 Pro could well be for you.

This vacuum cleaner can be assembled in three different ways, adjusting where the main vacuum cleaner sits for each one, giving more comfort whether you’re using it handheld, as a regular cleaner or to get more reach.

Design and features

  • Two batteries in the box
  • Choice of three modes
  • Extremely well built

The problem with most stick cleaners is that they put the main weight in your hand, making you hold the entire vacuum cleaner for the duration of the clean. The Miele Triflex HX2 Pro is designed to give you more options, with three possible configuration modes.

First, there’s Comfort Mode, which puts the main vacuum cleaner close to the floor head, so the main weight of the vacuum cleaner is closer to the floor. That effectively makes the Triflex a cordless upright cleaner in a similar way to the Shark ICZ300UKT. Like that vacuum cleaner, the Miele Triflex HX2 Pro can stand up by itself in this mode. That’s quite a time saver, as I could just leave the vacuum cleaner every time I needed to pause vacuuming, say to move something out of the way.

Next, there’s Reach mode. This turns the Miele Triflex HX2 Pro into more of a traditional stick vacuum cleaner, with the wand attached to the end of the handheld unit. As the wand can take all of the accessories, this mode is useful for getting underneath furniture with the floor head.

Miele Triflex HX2 Pro reach mode
Image Credit (Trusted Reviews)

Finally, there’s Handheld mode, where the accessories clip straight into the main vacuum cleaner.

Miele Triflex HX2 Pro handheld
Image Credit (Trusted Reviews)

In Handheld and Reach modes, the handle goes at the top of the vacuum cleaner. Trying to clean up high means tilting the entire 3.6kg weight back, which is a bit of a struggle. Most vacuum cleaners, such as the Dyson V15 Detect, put the handle at the back in the middle to make this kind of action easier.

Miele Triflex HX2 Pro cleaning up high
Image Credit (Trusted Reviews)

Switching between the three modes is a bit of a faff, as both the handle and wand have to move positions. It involves a fair amount of unplugging and replugging to do it.

Cleverly, Miele has put the controls on a slider on the handle, so they’re within reach of a thumb no matter which cleaner mode you’re in. There are three power modes to choose from: Min, Eco and Max.

Miele Triflex HX2 Pro power options
Image Credit (Trusted Reviews)

It’s worth picking which mode you want to use the vacuum cleaner in the most, as this also affects where the wall dock goes: it has to be low to the ground in Comfort mode or higher up for Reach mode. I found that Comfort mode was ideal for me, as I used this the vast majority of the time.

This vacuum cleaner uses removable batteries. One can be charged in the vacuum cleaner’s body, while Miele provides an external battery charger for the other one. That means you need two plugs, but the advantage is that you can have both batteries ready to go at the same time. And, when you swap batteries, the dead one can go straight on charge.

Miele Triflex HX2 Pro battery
Image Credit (Trusted Reviews)

There’s no fancy battery meter here: just a set of three LEDs that extinguish one at a time as the power runs out.

Miele Triflex HX2 Pro battery status
Image Credit (Trusted Reviews)

This model has a decent 0.5-litre bin, which is generally enough to handle an entire house clean. The bin pulls out of the back of the vacuum cleaner, but to empty it I had to manually open the flap at the bottom. An eject button would have been neater.

Miele Triflex HX2 Pro bin and filter
Image Credit (Trusted Reviews)

At the top of the bin is a dial. Spin this in the direction marked Comfort Clean, and small bits of dust are released from the filter, keeping it in excellent working condition. From time to time, you’ll need to give it a proper wash, which is easy as the filter pulls out of the top.

Miele Triflex HX2 Pro filter clean
Image Credit (Trusted Reviews)

Miele provides a decent range of accessories with this model. There’s a wide upholstery tool, dusting brush and crevice tool. You’ll need the PET edition to get the mini motorised brush.

Miele Triflex HX2 Pro accessories
Image Credit (Trusted Reviews)

There’s only a single floor head, but this comes with three rollers: a regular carpet one, a delicate carpet brush and a soft roller for hard floors. Switching between this is tool free, but having dedicated floor heads for different surfaces would be quicker.

Miele Triflex HX2 Pro floor head and roller options
Image Credit (Trusted Reviews)

The wall dock has space for all of the main accessories, plus there’s an accessory clip on the back of the vacuum cleaner that can take the two you use most.

Miele Triflex HX2 Pro wall mount
Image Credit (Trusted Reviews)

Performance

  • Maximum power can struggle on carpet
  • Excellent pick-up
  • Relatively quiet

I measured the raw power of the Miele Triflex HX2 Pro in AirWatts (AW) at the handle. On minimum power it was 40AW, jumping to a more powerful and usable 99AW on its mid Eco setting, and a maximum power of 145AW on its highest setting, which is similar to the Vax ONEPWR Edge upright vacuum cleaner.

Miele Triflex HX2 Pro power graph

I’ve seen cordless vacuum cleaners with more power in handheld mode, but the figures here suggest that this vacuum cleaner is good for most jobs. 

What’s important with day-to-day cleaning is the power of the floor head. The motorised roller is designed to agitate dirt, so that it can easily be lifted away. A more powerful head can make up for lower suction, as was the case here.

First, I put the Miele Triflex HX2 Pro through my carpet test, sprinkling a teaspoon of flour onto the carpet. Running it through on Eco power, I found that it left a clean, wide strip through the middle.

Miele Triflex HX2 Pro dirty carpet
Image Credit (Trusted Reviews)
Miele Triflex HX2 Pro clean carpet
Image Credit (Trusted Reviews)

I then attempted to clean the top of the carpet on Min mode and the bottom on Max. It struggles with Max mode, as the brush bar got stuck on the carpet and wouldn’t turn; this is a mode that works better on hard floors or very short carpet. Even so, Min mode did an alright job, only leaving a bit of dust behind.

Miele Triflex HX2 Pro fully clean carpet
Image Credit (Trusted Reviews)

Next, I moved to my tricky edge test, putting flour up to the skirting board on carpet tiles. Here, I was impressed with the result, with the Miele Triflex HX2 Pro managing to remove all of the dirt, right to the edge of the room on its Eco power setting.

Miele Triflex HX2 Pro dirty edge
Image Credit (Trusted Reviews)
Miele Triflex HX2 Pro clean edge
Image Credit (Trusted Reviews)

This power setting was enough to deal with pet hair on the carpet, too, removing every strand of my combed-in cat hair.

Miele Triflex HX2 Pro dirty pet hair
Image Credit (Trusted Reviews)
Miele Triflex HX2 Pro clean pet hair
Image Credit (Trusted Reviews)

Moving to the hard floor, I switched out the brush for the soft roller. Putting a teaspoon of rice onto the floor, I managed to suck up all of the mess with a single sweep on Eco mode. No grains of rice fell out at the end.

Miele Triflex HX2 Pro clean hard floor
Image Credit (Trusted Reviews)
Miele Triflex HX2 Pro dirty hard floor
Image Credit (Trusted Reviews)

I measured the vacuum cleaner at just 70.2dB on Eco mode with the floor head turned on. The main vacuum cleaner is very quiet, and most of the noise is from the brush spinning around.

Battery life is quoted at up to 120 minutes, although that’s with two batteries and on the lowest power setting with no powered tools. I tested with the brush turned on, and the vacuum cleaner lasted for just under 19 minutes on its Eco power setting, so you’ll get around 40-minutes of cleaning time on the regular mode. I think that’s enough to tackle most average-sized homes.

Miele Triflex HX2 Pro floor head
Image Credit (Trusted Reviews)

On the highest power setting, battery life drops to just eight minutes. Based on my testing, you won’t need to use this mode very often.

Once the batteries are depleted, they take 240 minutes to recharge, which is around average for a cordless vacuum cleaner.

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Should you buy it?

If you want a high-quality cordless vacuum cleaner that can stand up by itself, and can be used like a traditional stick cleaner, this is the one for you.

Moving between modes is a bit of a faff, so you may prefer to buy a standard stick cleaner or a regular cordless upright.

Final Thoughts

Exceptional build quality and a different design make the Miele Triflex HX2 Pro stick out from the competition. It’s a bit of a faff moving between modes, but it is nice to have the option. I find that using Comfort mode the majority of the time works for me, switching to Reach or handheld mode less frequently.

In Comfort mode, this vacuum cleaner is easy to push around and will even stand up by itself, which is a time-saver in itself. Decent cleaning performance and long battery life complete the package. If you’re after something different, then check out my guide to the best cordless vacuum cleaners.

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We test every vacuum cleaner we review thoroughly over an extended period of time. We use industry standard tests to compare features properly. We’ll always tell you what we find. We never, ever, accept money to review a product.

Find out more about how we test in our ethics policy.

Used as our main vacuum cleaner for the review period

Tested for at least a week

Tested using tools to measure actual suction performance

Tested with real-world dirt in real-world situations for fair comparisons with other vacuum cleaners

FAQs

What modes does the Miele Triflex HX2 Pro support?

It can be used as an upright, a stick or a handheld.

Does the Miele Triflex HX2 Pro have replaceable batteries?

Yes, and it ships with two in the box.

Trusted Reviews test data

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Sound (medium)
AirWatts (high)
AirWatts (medium)
AirWatts (low)

Full specs

UK RRP
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Bagless
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