When booking a ride, Uber’s fare estimate is a useful tool that tells you how much you’re going to pay within a few bucks of the final total.
However, for sticklers who want to know exactly how much they’re going to be paying there is good news, UberX rides will now tell you up front and guarantee that fare.
This will ensure you won’t be charged a greater fee if the driver gets lost or stuck in traffic, which are two of the biggest reasons for higher than estimated fares.
The guarantee (via Recode) will also be applicable when surge pricing is in effect, meaning less chance of you being caught out with an unsightly fares.
The change is coming into effect in regular UberX rides in Miami, San Diego, Philadelphia, Seattle, New Jersey and New York as well as five Indian cities.
No news yet on whether Uber plans to roll out the change around the world.
UberPool rides have always guaranteed fares.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.