Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

Xbox Live Gold refunds in store for streaming service users

Microsoft is offering to refund Xbox Live Gold membership payments for those who solely use the membership for entertainment services.

As part of changes made to the Xbox Live Gold paywall earlier this week, Xbox One users won’t need a Gold membership to access streaming services like Netflix or Amazon Prime Instant Video from next month.

Basically if you’ve only purchased an Xbox Live Gold account so that you can access Netflix and other entertainment services, Microsoft is offering you a chance to get your money back now that they aren’t locked behind the paywall.

“Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends,” reads an updated Microsoft Support site.

“Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing.”

Aside from streaming services, other Microsoft experiences like Internet Explorer for your TV, Skype, OneDrive and OneGuide will also be accessible without an Xbox Live Gold subscription.

If you want to apply for a refund, head to the Contact Us section of the Xbox Support site.

Along with the changes made to the Xbox Live Gold memberships, Microsoft also revealed the Games for Gold service will be extended to the Xbox One from June.

The free games on offer in the first month are Max: Curse of the Brotherhood and Halo: Spartan Assault.

Read more: Xbox One vs PS4

Why trust our journalism?

Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.