Vodafone says its own coverage checker is to blame for the mystery of the missing 5G
Vodafone has said that “an issue” with its own coverage checking tool is to blame for there appearing to be no 5G service in areas of the UK where it should be possible to connect to Vodafone’s 5G network.
If you’re a Vodafone 5G customer, you’d have been thrilled to hear that Vodafone’s 5G service rolled out to more UK cities this week, including Edinburgh, Belfast and Leeds.
At the time of publication, however, the coverage checker on Vodafone’s website claims that there’s “no 5G coverage” in any of those three cities. Or, indeed, anywhere remotely nearby.
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Edinburgh
Belfast
Leeds
Trusted Reviews got in touch with the mobile operator, which said that the fault lies with its coverage checker, and not its 5G service.
“We’re aware that our coverage checker isn’t currently showing 5G in Belfast, Edinburgh or Leeds. We’re working to get this updated as soon as possible,” a Vodafone spokesperson told Trusted Reviews.
The company says it now offers a 5G service in 37 towns and cities across the UK, and more than 100 towns and cities across the UK and Europe.
Here’s the full list of UK towns and cities that you can connect to Vodafone’s 5G network from (including Edinburgh, Belfast and Leeds):
- Ambleside
- Bebington
- Belfast
- Birkenhead
- Birmingham
- Bootle
- Bristol
- Cardiff
- Cheadle and Gatley
- Droylsden
- Eccles
- Edinburgh
- Glasgow
- Horwich
- Huyton-with-Roby
- Isle of Scilly
- Lancaster
- Leeds
- Liverpool
- Llandudno
- London
- Manchester
- Mangotsfield
- Newbury
- Paisley
- Penarth
- Plymouth
- Prestwich
- Rochdale
- Salford
- Solihull
- Stockport
- Stoke-on-Trent
- Stretford
- Wallasey
- Warrington
- Wolverhampton
Are you a Vodafone 5G customer based in Edinburgh, Belfast, Leeds, or anywhere else Vodafone is offering 5G speeds? Is its coverage checker telling porkies about the 5G coverage near you? Let us know on Twitter @TrustedReviews.
You can access Vodafone’s coverage tracking tool here. Just feed in the name of your town or city, or for more specific results, enter your post code.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.