Christmas: it’s the most wonderful time of the year, right? Unless you bought this ridiculous festive mug…
A man has slammed a Christmas-themed mug he bought on Amazon as “horrible” in a recent product review.
The buyer, known only as ‘Matt’, paid $19.99 for what he thought was a heat-sensitive coffee mug that changes colour when it’s filled with a hot beverage.
The Amazon listing has an image showing the mug turning from a dark, starry night scene to a depiction of Santa riding through the snow on his sleigh.
But what he claims to have received in the post is something he didn’t expect at all: a mug printed with the Amazon listing image, rather than a colour-changing coffee container.
Whoops!
“I bought this cup for my wife expecting it to change from a black cup to a Christmas scene,” wrote Matt. “Nope!!!”
In his damning one-star review, Matt continued: “Looks like they printed the demo image on the cup and not the actual pretty Christmas scene. Trying to get my money back for a horrible and ill-advertised item.”
The review is listed as “verified”, which means Amazon has a record of Matt actually purchasing the mug.
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Fortunately, it seems this fiasco may have just been a one-off printing gaffe. While some of the other reviews aren’t so great, Matt’s is the only one to mention such a problem.
What’s more, with a total 383 customer reviews, the mug has averaged out at a 3.5/5 rating – not bad.
The mug is made by a company called EconoLed, and sold on Amazon by a third-party seller called1AlexStore.
It’s described as being “high quality”, and offering a “perfect hand feeling”. We’ll take three.
Have you ever bought a product online and received a something else entirely? Let us know in the comments.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.