Orange Slashes EU Roaming Charges

But somehow keeps them above the EU's new maximums...

It’s great when mobile phone companies claim their lower EU roaming rates are out of the goodness of their hearts, when really changes have been legally forced upon them by the European Union’s Fair Trade body. Vodafone was the first to try this butter wouldn’t melt approach, now it’s Orange’s turn.

The network with the silliest contract package names ever has this week announced it will be dropping the cost of making a call from an EU country to 38p per minute. Costs for receiving a call while abroad also fall to 19p per minute. This may sound great but given the EU voted that maximum costs should be 33pm making a call and 16p per minute receiving one something fishy is going on.

At least what I can say about Orange’s attempts to appear as Mr Good-Guy when it is actually Mr Been-Forced-To-Be-Goodish-Guy is that it is being remarkably transparent about the new costs. Starting this month the company will contact all its contract customers to inform them about the reduced charges while PAYG types will get a text message.

Furthermore, anyone curious to know the roaming charges for any particular country can use the network’s new free automated service. Simply text “FROM (COUNTRY)” to 452 (PAYG) or 159 (contract) and you’ll get a reply with the prices detailed.

So that’s Vodafone and Orange out the way (3 is already good off its own back). O2 and T-Mobile the (painful, slippery, profit draining) floor is now over to you…

Orange Press Office

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