large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

OnePlus 7 Pro update addresses the biggest complaint

The OnePlus 7 Pro has only been on sale a couple of weeks, but the firm is already dishing out software updates to remedy some perceived flaws.

Today’s update brings improvements for the camera for the OnePlus 7 Pro handset, which promises better HDR performance, while sorting out the white balance and focus issues mentioned by early adopters.

OnePlus is also taking the opportunity to improve the Ambient Display, optimising the Tap To Wake feature, while it is also tackling an issue with Bluetooth headsets that has led to some users complaining about audio lag when playing games.

Related: Best camera phones

The list of updates, as part of Oxygen OS 9.5.4 and 9.5.5 (depending on the region) release, is list listed as follows in the OnePlus changelog.


Optimized Double Tap to Wake and Ambient Display
Fixed an issue that causes an audio delay with the Bluetooth headset when playing games
General bug fixes and improvements

Improved image quality in HDR scenarios
Improved image quality in low light
Fixed white balance issue in several scenarios
Fixed focus issue in several scenarios

While the update addresses many of the perceived issues with the OnePlus 7 Pro out of the box, it doesn’t contend with a relatively new complaint. Last week it emerged OnePlus 7 owners were experiencing ‘ghost touch’ issues, where the handset would register phantom user inputs, especially in the top right corner of the screen.

A thread on the OnePlus Forums features complaints from users experiencing “ghost touches” in random parts of the display. According to the users experiencing the issue, it occurs whether they’re touching the device or not, and in a wide variety of apps.

Currently, it’s unclear whether the glitch is hardware or software-related, but not all device owners are experiencing the problem. OnePlus’ own bug hunters are reaching out to consumers in the hope of narrowing down the cause. The company is yet to officially comment on the issue, but we’ll keep you posted.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.