large image

Trusted Reviews is supported by its audience. If you purchase through links on our site, we may earn a commission. Learn more.

OnePlus 7 Pro might have another problem

The OnePlus 7 is now out in the world, like a beautiful phone shaped butterfly. We liked it, but some users are complaining of a weird high-pitched interference coming through the phone’s earpiece on phone calls.

The problem seems to be limited to just a few users, and it’s not entirely clear whether the issue is related to a specific mobile network or specific circumstances, as the problem has only come to light today.

Related: Best Android Phones

Also unclear is whether the problem is hardware or software related. If it’s a software problem, an update should be able to clear up the problem. If it’s a hardware problem, it could be an issue for the users afflicted by the problems, however prominent it may be. In the meantime, several users are reporting problems making phone calls on their… phone. So, you know, it’s quite a substantial problem if you are one of the few affected.

We’ve tested the OnePlus device pretty extensively, and haven’t encountered the same issue. In fact, In our review, the OnePlus 7 snagged 4.5/5 stars. Deputy mobile editor Alex Walker-Todd said: “The OnePlus 7 Pro manages to innovate in one of the most competitive technology markets out there while still circumventing convention by undercutting the majority of the competition on cost. Even if wireless charging and water resistance aren’t part of the equation, It has one of the nicest displays you’ll find on a phone, is a superb performer, offers great battery life and the camera is always improving.”

Related: Best iPhone

We reached out to OnePlus, who declined to comment. If we hear anything, we’ll let you know.

Why trust our journalism?

Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy.

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year.

author icon

Editorial independence

Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.

author icon

Professional conduct

We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.