Trusted Reviews may earn an affiliate commission when you purchase through links on our site. Learn More

Note 7 saga: Here come the lawsuits

It looks like it will be a while until the fallout from the Note 7 debacle calms down, with Samsung facing an ongoing struggle to regain consumer confidence as well as deal with the financial hit it’s taken.

And now, the lawsuits have started, with Motherboard reporting that the company is facing a class action lawsuit in New Jersey.

The suit, brought by three initial plaintiffs, is aimed at recovering cell phone contract fees, which the customers say they had to pay while being asked to wait for replacements handsets to be delivered.

Related: Best Note 7 alternatives

Samsung was forced to recall Note 7 handsets after widespread reports of the phones overheating, and in some cases exploding, before halting production altogether.

The plaintiffs allege they were asked to wait several weeks between when Samsung and the US Consumer Product Safety Commission originally issued a recall, with an unusable phone, while still paying device contract fees.

The initial recall from the Safety Commission was issued on September 9 and asked users to power down handsets, with Samsung offering replacement handsets as of September 21.

Galaxy Note 7

As Motherboard reports, the suit states the following: “Samsung informed consumers they would have to wait several days, and even weeks in many cases, before receiving a replacement smartphone.

“During this time, and as a result of Defendant failing to provide consumers with an adequate replacement, consumers continued to incur monthly device and plan charges from their cellular carriers for phones they could not safely use.”

Related: Galaxy S8

Samsung originally recalled the devices following the overheating reports, before issuing replacement handsets – only to recall these once it became clear the supposedly safe new devices were also overheating.

Analysts have suggested the company will bring forward the release of its upcoming Galaxy S8 handset to help make up for the financial loss it will take due to the Note 7 problems.

If you are still using the handset, Samsung has advised all Note 7 owners to immediately power down the devices and return them as soon as possible.

has contacted Samsung for comment.

WATCH: Note 7 review

Let us know if you’ve experienced any issues in the comments.

Unlike other sites, we thoroughly review everything we recommend, using industry standard tests to evaluate products. We’ll always tell you what we find. We may get a commission if you buy via our price links. Tell us what you think – email the Editor