Trusted Reviews may earn an affiliate commission when you purchase through links on our site. Learn More

Nintendo blames ‘manufacturing variation’ for Joy-Con issues, promises free fix

Nintendo says the Joy-Con connectivity problems experienced by some early adopters of its Switch console were down to a “manufacturing variation” that has now been addressed.

In a statement on Wednesday the firm says “a simple fix” has been identified for the “small number” of users affected by the signal interruption when playing with  the left Joy-Con.

The statement comes after a CNET reporter revealed Nintendo had fixed his Joy-Con with a simple piece of treated, conductive foam.

This may be the ’simple fix’ Nintendo is referring to, although that hasn’t been confirmed.

Nintendo Switch review

In its statement the company wrote: “There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway.

“A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

“We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.”

The company said it is asking affected users to contact its support team to help determine whether a repair is necessary.

If that turns out to be the case, Switch owners can send the controller to Nintendo and have it back within a week.

Even though Nintendo has addressed the manufacturing variation and is promising a free fix for affected gamers, does this highlight the perils of being a loyal console early adopter? Share your thoughts below.

Unlike other sites, we thoroughly review everything we recommend, using industry standard tests to evaluate products. We’ll always tell you what we find. We may get a commission if you buy via our price links. Tell us what you think – email the Editor