Microsoft has confirmed it has pulled its latest Surface Pro 2 update amid reports that the software patch has caused a number of issues with the Windows 8 tablet.
With many early adopters of the company’s latest high-end tablet offering reporting severe battery drain issues following the installation of the latest Surface Pro 2 update, others have claimed that the software patch has caused more widespread hardware failures including boot and sleep issues.
Making the announcement via the company’s official user forums, a Microsoft spokesperson confirmed that the Surface Pro 2 update was being pulled “to ensure the best experience for our customers.”
They stated: “
The official company representative added: “We are working to release an alternative update package after the holidays.”
Although new Surface Pro 2 owners will be saved from the hardware depleting update, those who have already downloaded the patch remain unimpressed by Microsoft’s latest move.
In one of many angry comments, one Surface Pro 2 owner, known as L.Sobrado, stated: “What about everybody who got messed up? Can you guys roll this thing back? My surface no longer charges to 100 per cent, it refuses to even try.”
Microsoft has yet to respond too such comments.
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Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
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We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
