We’re in a golden age of cybersecurity gaffes, and Marks & Spencer is the latest to suffer an IT calamity.
Marks & Spencer was forced to suspend its website last night after a leak of customer data.
The site take-down came after customers complained that they were able to see the details of other customers after logging into the website.
The information, which should not have been able to be accessed by other customers, included bank details, personal addresses, contact information, date of birth, and order history.
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The spokesperson continued: “This allowed us to thoroughly investigate and resolve the issue and quickly restore service for our customers.”
He added: “We apologise to customers for any inconvenience caused.”
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Marks & Spencer is keen to note that full bank card details were not revealed – only the last four digits could be seen.
Did you catch a glimpse of someone else’s details on the Marks & Spencer website? Tell us about your experience in the comments.
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Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
