Make calls without signal with EE WiFi Calling

By Jon Devo April 7, 2015 11:30 am BST

EE WiFi Calling has landed, bringing free call-making capabilities to UK smartphone owners in areas of reduced signal.

Having been the subject of beta tests for the past eight months, the Wi-Fi enabled calling service has now officially launched as the first integrated Wi-Fi calling service of its kind in the UK.

With over four million people across the UK losing signal in their homes EE’s customers will soon be able to use their regular phone service whether or not they have a network signal, provided they’re logged into a decent enough wireless connection.

There is no difference to the call or texting process, with no need to sign into or activate an additional app or over-the-top (OTT) service, like we’ve seen with similar offerings from competitors such as Three Mobile.

There is also no additional charge for the service, with minutes and texts made on a WiFi connection being counted as part of a customer’s allowance and usage.

Speaking about the roll out of WiFi Calling, Head of Products Johanna Wood said: “There will always be areas that we can’t reach with our mobile network, so WiFi calling is a really great compliment to the service we already provide, just to make sure that coverage isn’t a concern for our customers.”

“Because we’ve worked on a fully integrated experience, as a customer, you don’t need to think about it. This will just become an extension of our network and will allow you to use our service wherever you are. It’s really simple.”

WiFi Calling will be available from today for EE pay monthly and small
business customers with compatible devices such as the new Nokia Lumia
640 and with the Samsung Galaxy S6 and Galaxy S6 Edge.

EE aims to have over five million customers benefitting from WiFi calling by summer 2015.

We were invited to the bomb proof Churchill War Rooms in Westminster, to
see the service in action and sure enough, when connected to Wi-Fi, our
phone worked as normal.

Testing it out for ourselves, we found that the quality of the service was as good as you’d expect from typical phone usage whilst connected to your home network signal.

By Jon Devo

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