Apple has announced a new maintenance scheme for the 13-inch MacBook Pro – not to be confused with the 13-inch MacBook Pro with Touch Bar – after it emerged that a number of units were suffering from battery issues.
The firm says there’s an issue with a small number of 13-inch MacBook Pros manufactured between October 2016 and October 2017, which can cause the battery to expand (swell) – something that can be problematic if not dealt with.
As a result, Apple has kicked off a new program in Europe and North America, in which it will replace affected batteries for free. All customers need to do is mail their MacBook to an Authorized Service Center or visit their local Apple Retail Store.
Related: 13-inch MacBook Pro with Touch Bar
Customers have five years from the release of the 13-inch MacBook Pro to take advantage of the free repair. Should they, for whatever reason, miss the deadline, they’ll be left with no choice but to fork out for the maintenance (£199 in the UK).
Owners who have already replaced the battery can contact Apple to see about receiving a refund, according to 9to5Mac.
Apple recently revised its service policy for the Apple Watch Series 2, introducing a clause that entitles 42mm models to a free repair if they’re unable to power on, or experiencing hardware defects like screen separation, as a result of battery swelling.
Will you be taking advantage of Apple’s revised service agreement? Let us know over on Facebook or Twitter @TrustedReviews.
Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
Editorial independence
Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. To ensure this is possible, every member of the editorial staff follows a clear code of conduct.
Professional conduct
We also expect our journalists to follow clear ethical standards in their work. Our staff members must strive for honesty and accuracy in everything they do. We follow the IPSO Editors’ code of practice to underpin these standards.
